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February 2024 by Brittany Price
Waiting 2 hours for one balloon to be filled with no one in the store is BAD business. Party City USED to be the place I went to for my party needs…not anymore. I’ll be getting my own tank and just order balloons off Amazon or Temu in the future. Everything there is overpriced anyway, but they had my business because of the convenience… but since they’ve lost their convenience they’ve now lost my business.
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January 2024 by Jackie Hickey
Clean and well organized. Didn't have what I needed so no purchase. Line was long but I think it was people waiting for ballons
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January 2024 by Alejandra Almanza
Bad experience with the employees the night before I bought some balloons I came to have them inflated I didn't have the ticket they told me I had to pay $20 if I didn't have the ticket they sent me the ticket in a photo the girl showed it to me she didn't even look at it she made me a ticket where he told me that I had to wait an hour for my balloons in a not very friendly tone
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January 2024 by Judy Sol
Very clean but it has no variety, Hello Kitty, I couldn't find anything.
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January 2024 by Selene Castillo
I bought a confetti popper’s left them by accidentally called in to tell them know was going to go pick them up, they did not cared worse customer service not coming back for sure.
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January 2024 by Lori Payne
Great selection of items. Went in to get New Years items, found lots of great things at reasonable prices
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January 2024 by Gloria Mancilla
Awesome customer service were friendly and helped with what I needed appreciate the employees that helped out worked out for me thank you so much!!!!! So happy!!!
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December 2023 by K Lacy
Did not have anything I needed
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December 2023 by Raquel Gandara
Love to go for all my party needs
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December 2023 by Brian Scharpenberg
Store was emptyNot much selections in stock for the holidays
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December 2023 by Yessica Cobian
There is no great variety in cake items.
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November 2023 by Treophia Flowers
The manager was so polite and helpful even though all the chaos! may I also shout out the cashiers. They were cheerful and helpful as well. 10.19.23
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November 2023 by Julie Campbell
The associates here at the mesquite location are so rude. I was getting balloons and before I left, the lady was telling me they would be ready later that day (no time limit or anything) as she’s walking away from me. Not a welcome in or even a smile or anything. If you don’t like your job, then don’t work here.
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November 2023 by Manisha R
I would not recommend this location to anyone, especially for balloons. I bought some perfect wildlife-themed balloons for my baby's birthday. My husband dropped these for filling and was asked to return in 2-2.5 hours to pick them up. After almost 3.5 hours, the balloons were not ready. Since we needed them for our event and they weren't ready on time, we had them cancel the order. My husband said he'd return to pick up our unused items. When he went back, the store had inflated the balloons. They gave him grief about the refund when he said he didn't need the balloons anymore. They eventually refunded the amount but kept our stuff.Absolutely terrible service and questionable professionalism! Not to mention the big disappointment of celebrating my kid's birthday without balloons!! After the order was canceled, they should've returned them unused. Hate that this store wasted my money.
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November 2023 by niki S.
Best sales