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February 2024 by Reni Lane
I go back to this store for my cat
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February 2024 by Tammy Parker
I picked up a DoorDash order from here, and the cashier was so helpful! It was a smooth, easy process thanks to her help.
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February 2024 by Billy Pavao
Do not get their pet vital plan or whatever it is called. You'll be told you can cancel anytime you want, but it is a lie. I tried to cancel it because we don't buy anything for our bird there. We just use Amazon as it is usually 30-50% cheaper for the same brand. They have India answering all their customer care calls, obviously they don't care what we want done.
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February 2024 by Joseph John
They did a great job and our Fur Baby came back fresh and clean
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January 2024 by Brandon
very knowledgeable staff, they give you personalized attention. I went to a competitor (petsmart) thinking I would get similar service and I was wrong. I was ignored there and left to wander the asiles until I finally just left. The difference between the two is that the minute you walk in the door, you feel welcomed. The staff take time to answer you questions at the same time juggling all the daily task they have to manage. Very clean and organized store as well.
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January 2024 by Nancy Ricks
Petco has alot of choices for your different pets. A little pricey on some things but, a good selection. The one employee working when we were there was not paying attention up front, we stood there a good 5 to 10 minutes waiting to be checked out. I finally yelled, "HELLO!!" He then came to the register.
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January 2024 by Ethan Wills
Very good. A bit slow to get help with the crickets but was helped well with great courtesy. The price was very cheap and I had a pleasant experience there.
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January 2024 by John Skelton
It's a little slow getting through the line when it's crowded, but the staff is friendly and the place is very clean.
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January 2024 by Natalia Cabrera
I just love how my dog was groomed today! Trea did an awesome job. I have not been this happy in years!! Thank you, Trae, for being so friendly and doing such an awesome job on Archie.
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January 2024 by Carly Cousins
Horrible customer service. I discourage anyone to come here. Sorry excuse for a business. Gabby, and Nathan, two workers there, should really find another job that suits them. They don’t know how to handle animals, or customers.
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January 2024 by venson white
The vital Careis real cool and it says you need a lot of money for my dog
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January 2024 by Maria Chase
The young man that helped me was very kind & helpful.
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December 2023 by Roseanna Burnam
The pet care manager named Aileen is extremely unpleasant to deal with. She has terrible customer service skills but is extremely quick to throw the “I’m a manager card.” I asked for help with one of the tarantulas and she told me she didn’t like that animal so to ask her coworker who was also afraid of them. He was still willing to help me and I am very experienced because I own multiple so I even told him I was able to help him. She had a change of heart and rushed over telling me I can’t help at all because I’m a customer and kept escalating the situation even though other petcos I have had a great time helping the employees who are fearful of tarantulas. This was ironic as well considering she had no desire to help until I offered to help the other employee. She snapped at me a few times and it was visible the other employee was uncomfortable. I really don’t know why a pet store employee is on such a power trip over something harmless but I think management above her needs to have a talk or she needs a different job. This is the second unpleasant experience I have had with her.
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December 2023 by Chris Niles
Got my pieball python here and he is doing awesome..everyone there are nice..the general manager helped me out and gave me a good deal
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November 2023 by Abigail Peña
I like the store and all the accesories por the Pets but one thing i dont like was all the Pets of petco we Have too buy it and for me is not happy but i respect petco staff and for me is gonna bé a good idea give all the Pets in adopción thanks for read this opinión?Thank you petco for answer my opinión but i have a question for you did you have guinea pigs for adopción?