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March 2024 by Shiby Antony
I visit this location weekly and have mentioned to the staff quite a few times that the water filter needs replacement. It’s been over a month and no one has replaced the filter as of yet.
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March 2024 by Kris Anagnostu
Loved that it’s open 24 hours a day seven days a week. The parking lot is dark and unwelcoming. If you’re looking for a cleaner and more inviting location try the Seagoville location.
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March 2024 by Paul Bell
Great place,peaceful
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March 2024 by Akita Kalel
It's always full, I don't like it because of that but of all the planet fitness this is the one that gives you the best attention, its staff is top notch and cleanliness too,I am a black card I pay my monthly membership and if I don't have the card on hand I show my app, they are very cautious I have automatic payment which I check in my app and they have never overcharged me, I congratulate them as I repeat, they are the only ones so far who treat with professionalism and respect. I use almost all of them from Dallas, Forworth, Mesquite, better ask which one is the worst in ethics because they don't know how to hide it.
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February 2024 by Pablo Maciel
I recently upgraded to the black member to be able to use the Hydro massage bed. I have not been able to use it at the Mesquite on Pioneer location because it’s down. They keep saying that the computer system is new and they have not programmed it. It’s very upsetting. Plus the staff staff is rude!
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February 2024 by C E
Nice staff and people there
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February 2024 by Fer Alva
It is always full, the machines in poor condition or broken, few options to train with weight. It has 5 Smith Machines but if you’re lucky one of the ladies who hoards them for hours releases it you could use it.
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February 2024 by Joni Robinson
I called Customer Service several times to join. They never once called me back. Is this a sign that I should go elsewhere??
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February 2024 by ДМИТРИЙ
I work as a driver and visit a new club almost every day. they had the best shower I've ever seen online, they even had shower gel! cool staff, clean room, but there were a lot of people, a little darker than usual and some equipment was missing
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October 2023 by Kimberly Tutt
The most incompetent group of people ever! No one knows anything. I’ve called and talked to two different people to pause my membership due to bed rest. Emily gave me an email address but no one has replied. I called back on Saturday to confirm email address and christoper gave me my own address. He had no clue of an email for pausing membership and asked me to come down AFTER me explaining bedrest. How do you answer the phone and not know BASIC INFORMATION! The broadway location is cleaner and has far better customer service
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October 2023 by Oscar Ramos Torres
Jacky is an amazing employee with her attitude and communication she helped me find affordable plan, every morning I go she greets customers and guess, is amazing to have a team leader like her. Thank you Jacky for helping me start my mornings right ??
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September 2023 by china martinez
This is the only close gym to me, the thing I don’t like is the the machines never work this gym only has about 6 smith machines and about 30 treadmill 2 leg press. 3 multi use back matching. Is always full, thing always out of order. I go at 5:00 and all the smith machines, multi back machine and leg press are used and they don’t have enough machines. Why so many treadmills and not more equipment to lift??? I pay 20 and u can’t even get a good work out. This place is not clean, some of the restrooms are always out of order, and the paper dispenser to clean machines also out of order. The employees are all teens and are always in their phones. I try to go earlier but is always full
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August 2023 by Jean Wells
Clean, lots of equipment so you are able to work out without waiting too long for a machine. Staff is very courteous.
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August 2023 by Lynn Kenney
I went as a guest of a member and as a guest, I owed $5. They don't accept cash! Is that even legal? This location was quite busy with most of the resistance machines in use. We were there Wednesday beginning at around 6:30 and were able to get on the desired machines without too much difficulty. The facility seemed to be well maintained. I didn't see a single out of order sign. It was also clean and tidy.
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August 2023 by The Gudgers
This gym needs a lot of work!! The ladies gym doesn’t work sometimes and the wifi isn’t available most of the times!! How on earth can we survive without the bathroom? It’s always crowded and I need to wait in a “line” to use a machine! If you wanna workout choose another gym because this one is always busy and crowded. They don’t fitness trainers or an introductory workout or anything like that! This is a ghetto gym basically!! -100 out of 100
