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March 2024 by Esther esther medina
I have a storage here and started off by paying $100 a month it hasn't even been a year and the rent is now $150!!!!! I was late once and they put a lock on my storage so I couldn't get into my things until I paid which I did pay, and then they cut your lock off and make you buy another one from them for $20 when they cost $12 at Walmart!! So done with this place!!!!!!
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March 2024 by Carlos S
Be careful here! They will break into your unit.
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March 2024 by Mohammad Stanley
The rate go up every 3 months to 300%
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March 2024 by Amber Key
I no longer needed the storage unit I purchased. I drove to the office, and Jennifer was very helpful in getting my reservation cancelled & processing my refund. Lauren as well was very helpful to Jennifer and walked her step-by-step on how to get it completed. This location has a very friendly & helpful staff. If I ever need a storage unit again, I will definitely come back to this location.
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January 2024 by Joshua DeLuca
I had the pleasure of working with Nundee. She was most helpful and cordial. She went above and beyond to assist me with my time constraints. Her commitment to her job was easily recognizable and appreciated. Should I need a storage facility again, I will definitely be coming to see her.
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January 2024 by Candelario Jacob Warren Martinez III
Núndi was very helpful such a great person.
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January 2024 by Carandal Blount
Nundee was a great worker. She helped us so much to find the storage we needed. She attended to each and every one of our needs until we found the unit that works well for us. She should be promoted because she deserves a vacation !!!! Great job Nundee??
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January 2024 by Allen WIlkes
Nundee has been great and she did ver well helping me!
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October 2023 by Miss Yolanda Bowman
This location and management is the worst storage facility I have dealt with. I contacted them pertaining to rats chewing through my leather chair amongst other items. They gave me Sedgwick number and they gave me the run around and confirmed the max I could receive was $250. The attendants are never there and when they contact the manager to help with trying to make arrangements for payments due to life situations the answer is NO, all monies upfront before auction. Also they will auction items off before 45 days of nonpayment and realizing it’s hard out here for consumers.
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October 2023 by Tana Gutierrez
When I went in Ariana was so friendly and helpful. She was very knowledgeable and kept a smile the whole time!
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October 2023 by Kristopher Jones
My wife and I are downsizing and I recently inquired with this property about a small unit I believe I spoke with the office manger nunde, she was very informative and even did a follow up to see when we would be read, most companies we called rushed us but she took her time and explained everything we asked about . We are definitely going to be renting as soon as our move begins.
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October 2023 by Deshawn Williams
i was in a rush to find a space to move my stuff ,manger at oates name nundee was very hopeful even tho i didn't find the space at this location she found me the space i needed and at a good monthly rent
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October 2023 by Dorothy Lee
The Manger was very helpful. She took her time to explain everything to me.
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September 2023 by Xavier Mack
This place have a lack of leadership and accountability. From a regional manager level all the way to the property manager level. Lack of transparency, honesty and integrity. Management doesn’t look to solve problems, instead they add fuel to them.When I asked Brandy, the regional manager, why didn’t she hold herself and her staff accountable for telling customers the wrong information, she flipped it on me by saying, “that’s not our problem, and we’re going to hold you, the customer accountable.”I will be glad to take my business elsewhere and inform those around me to do the same.
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September 2023 by Lucky Thirteen
Amazing customer service. Great experience renting unit.