Rent-A-Center offers a way to get the latest furniture, appliances, and electronics without needing good credit. Customers can choose from popular brands like Ashley Furniture, Samsung, Whirlpool, and Dell, and pay small, affordable payments. The store includes delivery and repairs in their service, and flexible ownership options allow customers to shop on their own terms. Some customers appreciate the helpful store staff, especially the store manager, who is described as amazing, courteous, and helpful. However, there are concerns about communication and customer service. One customer was upset about receiving a higher package for an Xbox game system and not getting the promised game pass or a full refund, despite multiple attempts to resolve the issue. Others dislike the phone call notifications on payment due dates, feeling it leaves little time to make payments in person. Despite these issues, some long-term customers express satisfaction with the company's effort to resolve problems, such as a TV swap that was eventually completed after some time. Overall, Rent-A-Center provides flexible rental options with a focus on accessible, brand-name products, though customer service experiences vary.
