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June 2024 by Luther Dansby
Very slow process
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May 2024 by Beth Castle
It was great
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May 2024 by Lanecia Finley
Great service
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April 2024 by Sheneka Wilson
Convenient
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February 2024 by Brandon Wooders
Customer service was horrible
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January 2024 by Carmen
I placed my order online, never got a call from the store, so I called a week and a half after placing my order, they told me it wasn’t ready and that they would contact me when they had the item in the store. I called them again after a month and they said they had to get the item from another store and that they would deliver it on Friday 12/29, I didn’t get it so I called them back and they wanted me to send them some documents along with the agreement I signed online. They promised they would deliver it on Tuesday 1/2/24, I called them today and asked them what happened and they said they never received the documents via email, turns out I had the wrong email and I told them why didn’t they call me to let me know, I wasted a day off work. He gave me the correct email and I asked him to please stay on the phone with me so we can know he received the documents and he declined, the time he spent arguing with me about it he could’ve spent checking to see if he got the email. I hung up and called right back to check and they told me they had my documents and that the item would be delivered today, but they couldn’t give me a time frame. I was frustrated at this point, this store 00683 did nothing to help me, kept sending me back and forth for a month for a simple twin mattress that they couldn’t even guarantee it was new, since I told them my agreement said new and I didn’t want a used one. So I ended up canceling the agreement and hoping I get my money back, since I was paying for a mattress I didn’t even had.Update: I did call you on 1/3/24, you promised me a call back with a regional manager in 24 to 72 business hours, it has been now 12 business days and haven’t received a call, I called you back on 1/19/24 asking for an update about my refund, and told me that the STORE manager had tried to get in touch with me for a refund but that hasn’t happened, so I contacted my bank, you guys can deal with them, good riddance.
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January 2024 by Kevin Mock
It was excellent
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January 2024 by Marie Walker
I did not get my table when I was told and now I’m stuck without a dining set with family here. The lady at the N Galloway,store in Texas was rude and hung up in my face when asked to speak with a Manager
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December 2023 by Candace Nolan
I had a great experience years ago and now i'm back as returning customer
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November 2023 by Rebecca Ann Pope
I don't like the phone call .They be calling on the day your payment is due. They don't give you time to come and make your payment. I made my November 3/ 2023 payment over the phone with the manager and I didn't get my receipt that why I go in the store and make my payments. I would like my receipt. He said he was sending it.
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October 2023 by Laura Gonzalez
I love your store
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October 2023 by Christopher Pablo
Always above and beyond
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September 2023 by Robert Almon
Great site, and amazing products to choose from
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July 2023 by Donovan D. B-Wesley
never have what i want, and took money one time but over all i do like the place and will order
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July 2023 by Chanese Tellis
Very easy process.
