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December 2023 by Anaya B
If I could give them a 0 I would but long story short no customer service. Then the older lady asked what brings me in, then a yt lady walks in and they greeted her welcome in let me know if you need any assistance. How funny it’s people like this that doesn’t need to be employed by anyone. Working in retail you have to know how to interact with all ethics of people. And not judging people by the color of their skin. The workers tell a lot about who the MANAGER is!
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June 2023 by Jess Deason
Love coming to Sally’s to get my hair coloring needs. They’ve got better prices than they had a few years ago, while everything else is costing more these days, Sally’s has gone down a bit. They always have what I need to keep my pixie platinum blonde
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May 2023 by Donna Jobe
I placed an order for ARJON OIL earlier this week. Although it came quickly, the seal was broken and my bottle was not full. I was so disappointed.
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May 2023 by Tammy Lentz
Found some nice polish, though the selection was limited in store. Customer service was great!
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March 2023 by Kuroro Gonzalez
Who ever hired a redhead girl gives a mood like she hates her job.She stares angry without saying a wordBut these new employees gives a look like they got Force to work there ?This happens last time!
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December 2022 by Precious Reality
The first time I came here the lady was on her phone the entire time did not offer to help even tried to ask her what a prize was, and she proceeded to walk to the back because she didn’t hear me because she was too focused on her phone but she apologize for the inconvenience and answer the questions that I had , so I decided to give them another shot today a the lady(with red or dark pink hair with a beanie on)they have in there running the register this morning is rude. I will not be coming back here and they need to revamp their staff and teach them to have customer service.
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August 2022 by brandy dinkel
Morgan that works here is AMAZING! So knowledgeable & kind when asking questions. She went wayyy out of her way to help guide me to repair & color my hair back to my natural color. Lots of tips to help me stay away from the salons that damaged my hair. So thankful I found her. - ? Brandy : )
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August 2022 by Selena Vargas
I went in wanting help and the short girl with blue hair and glasses was off and rude. She had a attitude and looked like she didn't want to be there. The older lady helped but also had an attitude. They need to put there workers in check.
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May 2022 by Pat H.
The staff was friendly and helpful. They greeted me when I entered. And thanked me for my business at checkout Staff actually made eye contact and smiled. Staff assisted me with product selection. I will return to purchase my supplies from this location. . . Pat Hadaway
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April 2022 by Sarah Evans
This isn’t a Sally’s beauty anymore. It’s some kind of wig shop. Only wigs or weaves. Needs to be removed as a Sally’s beauty supply.
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April 2022 by Gloria Melgoza
2 weeks ago I had went to this store and it was a girl don’t know her name she has blue hair she short and she didn’t wanted to help I would ask her and she would actually ignore me and Walk away I had a question about a product I wanted to know more info about it and she just said I’m not sure and she walked away I’ve been coming here since the longest … I’ve never had bad customer service in this store till this time I went so disappointed.
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February 2022 by Perdita Mitchell
Never has my cuticle softener theses days and stock looks low.
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September 2021 by Marcie Lynn Hawk
The shelves were a bit bare but everyone was nice and helpful.
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August 2021 by Y H.M.
Normally service ate pretty good but I bought two cans of Toppix because I was encouraged to buy two cans since there was a special. I went back because I accidentally picked up two cans of dark brown instead of black. One of the employees told me to grab the colors I needed to exchange them but another girl helped me out at the counter but she insisted on making me pay the difference because the cans were not on sale anymore. I could not make her understand I was not purchasing the cans I was exchanging them therefore I did not owe any money. She obviously didn’t get it or this is their protocol so I just returned both cans and walked out. I left a message the next day for the manager to call me back with no return call. I’m sorry but this should’ve been a simple exchange.
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July 2021 by Yvonne Morrow
Normally service ate pretty good but I bought two cans of Toppix because I was encouraged to buy two cans since there was a special. I went back because I accidentally picked up two cans of dark brown instead of black. One of the employees told me to grab the colors I needed to exchange them but another girl helped me out at the counter but she insisted on making me pay the difference because the cans were not on sale anymore. I could not make her understand I was not purchasing the cans I was exchanging them therefore I did not owe any money. She obviously didn’t get it or this is their protocol so I just returned both cans and walked out. I left a message the next day for the manager to call me back with no return call. I’m sorry but this should’ve been a simple exchange.
