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March 2021 by Dmarqus Lewis
Very nice deals and sales on my last visit.
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March 2021 by Mink Edits
Nice place to shop time to time you tend to get lost in all the good products.
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March 2021 by Randy Gonzales
I always shopped Sears. So sad to see another icon go away. Shop local and lets build small business. Big box does t need or care if you give them your business or not
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March 2021 by Linda Goff
I cannot believe Sears is closing down ?. I love Sears. Been shopping here all my life.
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January 2021 by Clarissa Taylor
The online customer support is awful. A washer and dryer. There was an issue with the washer and we call within our 30-day policy and have been getting the runaround till our 30 days expired. They keep telling my mom that they were going to call her back and never did it's amazing how nice and helpful Sears is when they're selling the product but if it's time for the product to be fixed they can't help you.
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January 2021 by Charles Boltas
Well, a once booming company and storefront is reduced to a bare necessity store. If you know what you need and this store has it in stock, then you can pick it up. However, there are lots of bare shelves and bare parts of the store.The employees seemed to have a great attitude and were willing to help.
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January 2021 by James Marshall
Sears is an older anchor of the economy, but not the store of my youth. More like an outlet store now. No excitement in the store. Lots of open spaces and a decreased selection. Perhaps in part due to the plague unleashed upon us by China, but a clear lack of enthusiasm by store staff as well. Nice place to compare prices with other merchants though.
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December 2020 by Bharat Parmar
The customer service is really bad!!! I have been trying to get a new refrigerator under my warranty since August and every time we call they keep us on hold for >3 hours and when it is finally our turn, they hang up our calls!!!! We have had no working refrigerator since August!!! I WANT A RESPONSE AND GET THIS ISSUE FIXED ASAP! I would NOT recommend anyone buy from Sears or buy their warranties bc you will not be getting their products or issues resolved in a timely matter!
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November 2020 by Drea T
They fixed my tire on my bike.... I M j ur st had to order the tire but thanks guys
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November 2020 by Misti Jameson
Great prices for the holidays but difficult to find an associate.
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November 2020 by Pratik Patel
Ladies and gentlemen I purshaced a brand new kennore elite refrigerator from Sears in 2018 the compressor went out so I called Sears and they sent out A&E service to diagnose the problem and paid 128.28 I asked to order them compressor since it’s has a 10 year warranty on compressor it’s self they said they can’t order the parts because they will have to install it I said that is fine they wanted 900 dollars which is bull crap!! I been calling and calling and still noting. I
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November 2020 by SoneeD
Was looking for a dryer, happy with my purchase. Haven't been to Sears in years. Was please.
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November 2020 by Travis B
Looks like they might be going out of business. There are bear walls but they still have good products for sale, just not a lot of it. There are somethings on sale but mostly normal pricing.
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November 2020 by Dennis Dees
I went to the store a couple of days ago and it looks like they’ve already started the liquidation process. It is the last remaining Sears in DFW but I don’t see how it stays more than a few more weeks. Tools and sporting goods looks like a ghost town. Large section of the store is blocked off And empty. They are already selling store fixtures. Lots of empty spots in appliances and all appliances. I remember when Sears used advertise that they have everything but those days are long gone. The only reason the store still is a around nobody wants the real estate. Sad to see this part of American history dying.
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November 2020 by Wendy Jones
TERRIBLE!! I visited the Mesquite location to purchase a refrigerator for my new home. Almost every single one in the store was on back order from the manufacturer & not in stock. After purchasing the ONLY one said to be available I received a call 2 days before delivery saying it, too, was out of stock and would be delayed by 1 month. I immediately cancelled my order and purchased one from Nebraska Furniture Mart and they delivered the very next day. It has now been 5 weeks and SEARS has still NOT refunded my money. I have called 4 times only to be told "Don't worry, it takes 14-30 days for a refund." WHAT?! Terrible customer service and they are thieves!! Do NOT purchase from Sears.
