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March 2021 by Barbara Clark
Out of stock on everything. Like 90% of their stock isn't there. How can you have an open store with nothing to sell? The floor was dirty. The counters were dirty. Seriously a gross and empty place. Complete waste of time and turned me off of Sephora big time.
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March 2021 by Deanna Parker
Reason 3 stars is because your selling China Manufactured cosmetics from Dollar stores in China.
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November 2020 by ASMRyouVEGANyet?
Went in for my birthday gift and they gave me the wrong one. There was no one else in the store so they weren't rushed. Now I have to go back up there because the stuff I was given isn't something I use. Irritating.
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November 2020 by Calysta Belicia
Erandi and Evelyn helped me find the perfect brow duo! They were both very kind and attentive. They helped me find what I needed and a lipgloss to top it off!❤️ Best Beauty shopping experience ever!
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October 2020 by Kelly Jeanne Cooper
On my visit to Sephora today, I was assisted by Valerie she was most knowledgeable and helpful and even though it was right before closing she took the time to help me find what I wanted Customer Service is so in Florida and Valerie went above and beyond lifetime customer!!
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March 2020 by Candy
CC was very friendly, helpful and informative. I was greeted immediately but not in a desperate way. I told her what I was looking for and she educated me on the products that they had to offer. I didn’t feel any pressure to buy but after speaking with her, felt confident that I could accompany goal. She was friendly and it was natural. She had great energy. I will return.
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March 2020 by Lezlie Michelle
Evelyn was very helpful she matched my face and gave me a lot of information and tips on how to do my make up! Great customer service and very efficient
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February 2020 by Twyla Mitchell
On Saturday, February 8, 2020, I had a make-up tutorial at Sephora in Town East Mall with the very talented Valerie. She’s very knowledgeable and gave me some awesome tips. I left my session not only looking fabulous but also feeling very confident! She is such an asset! Great job and many, many thanks!!!
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January 2020 by Angelica Figueroa
Thankful for Karen! She was extremely kind and helpful! She helped me find my shade and the perfect foundation and primer! Will definitely be going back to this store.
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January 2020 by Miriam Gallegos
Karen was so helpful with exchanging some products! I’m definitely coming back to Sephora at JC Penny! Sephora at NorthPark needs to re-asses there employee etiquette for better service and assistance. If it wasn’t for Karen, being so kind and helpful with the exchange of my products, I probably would of be stuck with foundations that I couldn’t use! Also, don’t use “Shade Finder” online! IT DOES NOT MATCH TO THE SKIN TONE!
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December 2019 by Sky Arrona
The girl named Calysta was really sweet. Love her makeup and she helped me find the right eyeshadow to compliment my skin tone and a really pretty mauve lipstick that’s now my FAVORITE ONE. Highkey can’t wait to go see her again.
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December 2019 by Soncerräe Elder
Karen was a Christmas miracle even though it was beyond crazy at the store with a long line and patience in short supply she was quick, kind, and helpful. I'll return for her level of customer service! Merry Christmas! ?
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December 2019 by Jasmine Trejo
Omg! The new staff here is great, unlike before. The girls are sweet and knowledgeable in their products. I was able to find my perfect foundation shade with Valeria and even recommended a primer fit for my skin type. The lady at the cashier was actually nice unlike other Sephora’s I’ve been to. Old reviews are outdated.
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December 2019 by Amanda Waide
Evelyn from Sephora was AMAZING!! She went out of her way to help me with the products and showed me how to apply them. Because of her help I wound up buying an eyeshadow palet and I love it!!
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December 2019 by Sky A.
The girl named Calysta was really sweet. Love her makeup and she helped me find the right foundation for my skin tone and a really pretty mauve lipstick that's now my FAVORITE ONE. Highkey can't wait to go see her again. The other girls there are usually really stand offish so she's a nice change of pace.
