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November 2023 by JOYCE STUART
Took my daughter's car in for a repair estimate...Was told they would send her and her insurance company a copy of the estimate...5 days have gone by without hearing from them.
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October 2023 by Roberto J.
I drop my vehicle for repair for third insurance responsibility, after they get the payment from Insurance company , 2 weeks after they dicided not to repair it call several time every single time they came with a different version very irresponsible place not recommended
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September 2023 by Anita Hall
Had a car accident in may. Took it to service King in about 3 weeks got my car body fix. Was pressure to get them a 5 star rating . Which I did. He said I have a live time warranty as long as I own the car. 2 twice after driving it around the car is coming apart. I take it back . They say Oh! They forgot to put a screw. A week after that again . Oh, it's just a niple that what he called it. that not latch.. he said he would order 2 niples. And would let me know when it arrives. Before I even received a call, I had to go back. The car is coming apart and making noise. I was introduced to a mechanic. He looked over my carAnd pointed out a whole bunch of things that were not done properly. I called my insurance, and they said they would have to fix it since they were paid . I don't trust. But going back only because they were paid and have a life warranty.Let's see if they can redeem themselves.
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July 2023 by Anointing Hands
Services is unprofessional very poor came to you all for a Fender Bender, and it's taking you 2 to 3 days to do a estimate on a Fender vendor then you lie to your customers. I recommend no insurance company deal with this company at all
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June 2023 by Takeila Burton
I came to Service King/Crash Champions for a collision repair on my vehicle. Service King repaired my car to where it looked brand new on the damaged side. I greatly appreciated the service and the constant communication of my vehicle that they provided. I would definitely recommend their services.Services: Painting
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March 2023 by Elke Baez
After being in a accident, they fixed my car better than new. They helped deal with insurance and rental. Great customers and quick to take care of any of my concerns.Services: Painting
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January 2023 by Stevie Mac
Whoever is answering the phones needs to go back and get an education and Service King needs to hire someone has at least some shred of customer service or just talking with people in general. They were so confused as if they didn't know how to do their job or answer a phone or hold a conversation with another human. It's as if they just picked someone off the street and gave them a job.I transferred my repairs to Service King off Lemmon Avenue - a WORLD of difference in my experience. I'm sorry but if you can't relay the proper information to your manager or even file my paperwork correctly, do you honestly think I'm going to trust you with my car?10/10 don't recommend this location.
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January 2023 by D R H
If zero stars could have been a metric I would have given that due to their Lies, lies and more lies. I was cautious of doing business with a corporate owned service business and not an independent shop. My fear became reality because the management at this location does not care and cares less about customers experience.I strongly recommend that you bypass this location.
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January 2023 by lorie back
The front and driver's side of my car was hit. I took it to Service King for repairs. Not only were they very easy to work with, I received regular updates on the repairs, it was completed on time, and they made sure before I left that the car met expectations, which it did. I highly recommend Service King for your car repairs.Services: Body & Trim
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December 2022 by Mike Lofton
This team kept me in constant contact about the repairs needed, expected timeline, and spoke to the insurance company on our behalf. They seem to care for their customers.
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November 2022 by Angelita Soto
Had Service done here a while back and the Job it self was semi ok, the work they did was good, but they did not replace or managed to overlook the fact the waterwasher fluid reservoir was also damaged, ofcourse it took longer than expected because of ordering delays or/and transportation delays so 2 weeks turned into to 4 weeks. Over all the job was ok, I would advise to check everything and contact them as soon as you find something not working that was effected by the original accident, they do give a warranty on their job.
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November 2022 by Jorge Portillo
I am very satisfied with the service provided, front desk area very clean, staff is attentive, courteous and knowledgeable, kept me informed throughout the process and I'm satisfied with the repairs performed in my vehicle. I would recommend this business to family and friends.Services: Steering & suspension repair
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October 2022 by Jasmine Scott
If I could give zero stars I would do just that. Since I got my car repaired from an accident, my axle sounds horrible. There’s clicking and stretching like sounds coming from my car. I was told to bring my car back and you couldn’t hear anything, then I headed home and the noise again. Roughly 4 months later, the sound is louder and this is embarrassing. It literally isn’t fixed. Don’t do business here.Service: Body & Trim
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October 2022 by Taryn Nicole Eberhardt
Could not be more pleased with the help of Joanna. Fixing my car took a little longer than expected and they graciously covered my extra day with my rental car that my insurance cut me off. Car looks great and runs great.Services: Painting
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October 2022 by rita davis
Service was very professional. Joanne was a very great agent. She kept me updated and very attentive to my needs.