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August 2023 by Carrie Enocksen
Don't know. It's not Service King anymore. They have been bought out by another co. The hwy 80 location does not work with Progressive Insurance, I would have had to call an 800 # to find a location that did. Did not. I called went to Quality Colors Collision, Shelly was very helpful, and I will be taking my vehicle there August 14.
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July 2023 by J H-W
Was in a hit & run to the rear and passenger side of my vehicle. My insurance gave me Service King as an option. The work seems good, just picked up vehicle 2 days ago. The people were friendly and communicated the progress well.
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July 2023 by JamesB02
So far my experience hasn't been near the wonderful service I have received in past years at the Dallas location on Estate Ln. This location at 4036 W I-30 in Mesquite is a nightmare lacking in giving great or at least decent customer service.On Saturday, June 24th, I spoke to Dave at the contact center he gave me exceptional customer service and made my appointment for Monday, June 26th for 1 pm . I arrived at the collision shop approximately 15mins early for my car repair estimate appointment. I was hit almost 2 weeks ago in Louisiana while parked at a gas station.I initially received an online estimate for repairs . I then decided to make an appointment to be seen in person. Jessica took pictures of my vehicle she advised that Moody would be emailing my estimate but she was currently at lunch . Jessica asked me to expect the estimate later that day via email. She didn't ask for my email address which I thought was odd. Fast forward today is Thursday, June 29, 2023 I left a voice message at 9:33am at the collision repair shop and no one returned my call. I made about 4 additional calls all went to voicemail but I never left a second message . I called after 4 pm was able to speak to someone at the contact center. She was kind and connected me to the collision repair facility but did explain that I had not received an estimate for repair before transferring the call. The young lady at Service King said let her look oh yeah your estimate is ready but we don't have your email. I provided her with it . She repeated my email address then said I am sending it now . I still don't have the estimate . ??
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July 2023 by Google user
Was in a hit \\u0026 run to the rear and passenger side of my vehicle. My insurance gave me Service King as an option. The work seems good, just picked up vehicle 2 days ago. The people were friendly and communicated the progress well.
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June 2023 by Kyle McMillin
These guys are great! Made my wife’s car look new again and communicated with us well throughout the entire process. Great place to do business!
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March 2023 by R.J. Reyna
Great service the staff were very professional they kept me updated with the progress of my repairs , my vehicle came back looking like new they really did an excellent job on it.
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October 2022 by Tony John
GUYS!! DO NOT GO TO THIS PLACE!From my personal experience they have ruined my car.The staffs there are unprofessional and the front desk lady acts like she know a lot about cars but all she does is make up stuff. I would give 0 rating if there was an option. I repeat DO NOT go here unless you want your car to break again!
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July 2022 by Savannah Chum
I am truly impressed with the process Elizabeth and this entire team has done. The communication was amazing throughout the entire process. Each step was communicated through text and verbally. My car looks fresh off the lot!Services: Body & Trim
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June 2022 by Juan Alexis Sanchez Garcia
grateful for the work you did with my truck thank you very much Elizabeth and Robert for your attention I would choose them again
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April 2022 by Anthony Maxwell
They did a wonderful job they stayed in contact with me while they were repairing my vehicle thank you Service King.Services: Body & Trim
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March 2022 by Ash Makanji, MBA
I chose Service King to get my truck repaired after an accident I had. The quality of repairs were outstanding. They kept me informed all the way through and followed up with me on a decal also that was on back order. The front staff is always very nice and polite and very friendly.
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February 2022 by Warren Bradford
From initial contact to completion Elizabeth and the team at Service King were courteous, knowledgeable and professional. My vehicle was beautifully restored. They are ROCK STARS!WBServices: Body & Trim
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November 2021 by Shenequil Farrar
My experience was very nice and enjoyable Elizabeth made me fill so welcome and also she discussed everything down to the detail and didn't leave nothing out she has a smile on her face soon as u enter the office Elizabeth has a good vibe about herself cause she makes u feel so comfortable when u are there she helped me out a lot I showed up earlier to the appointment for my vehicle and she didn't turn me away at all cause I was way early for my appointment she always had u laughing thats all I can do is laugh around her cause that's how she makes u feel joyful and at ease I would like to thank you Elizabeth for making me feel like I'm at home i appreciate you for that me and my mom when we had arrived there company's need people like u to brighten every one thank u so much I'll be seeing you soon again when my vehicle is ready ? ?
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September 2021 by Kinnisha J
Very friendly and professional and really cared about the best option for me! Best service experience I've received when getting my car fixed hands down!
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August 2021 by Maria Zamarripa
Well, we didn’t get to get our vehicle fixed there due to our insurance isn’t accepted there. They did tell us if we could get the insurance to make adjustments they would fit us in.Now that is going above and beyond. We’re waiting to hear back from our insurance adjuster.Let pray and hope we can get it done soon. 1 vehicle is kind of hard to adjust to since we’re used to 2 vehicles, but I guess 1 is better than none.Looking forward to seeing our vehicle repaired. I’d recommend this Service King location off IH-30 in Mesquite, TX
