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December 2023 by Milagro Luna
Great store, I found everything I was looking for. The staff super friendly and helpful. I really recommend it.
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December 2023 by Darlene Hooper
I did my first purchase and boy am I surprised. Very fast shipping, reasonable prices and the products were awesome. Definately going to get a majority of my supplies here from now on, Thank you!
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November 2023 by K Woods
I did not like any of the samples I bought. Terrible quality. inaccurate scents. The packaging was not great either so I had leakage
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November 2023 by Charlotte Roberson
This place is awesome has everything you need their customer service skills is amazing
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October 2023 by Shonda S.
Great service, vast inventory and reasonable prices! I thoroughly enjoy the selection and variety of essential oils, candle and soap supplies, and accessories.
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October 2023 by Laura Morris
Very disappointed. I spent a lot of money on fragrance oils that smelled wonderful in the sample jars in the store. We tried to make candles for my business, and all of the fragrances were off, and had a strange lingering odor. We had others smell the bottles to make sure it wasn’t just us, and all agreed they did not smell good. Nothing smelled like it did when sampling the oils in the store. These stunk to the point of making us sick at our stomach, and would be impossible to use or sell/I would NOT give my customers this product in a candle. My husband took the oils back to the company, and they said they did not smell the difference, even when put side by side with the sample oils that definitely DID NOT smell the same. The worker in the store insisted it smelled the same to her. These were not left in a car, and have been in an air conditioned environment since purchasing. My husband was also asked if we had COVID by another customer in the shop, and no, we do not, and we are able to smell, as are the others who sampled our oils and agreed there was a big problem. Why not offer to replace them or refund them since the bottles are brought in full, and nothing is wrong with them per their opinion? Something is obviously off. I am not sure what to do, but I cannot use these. My advice, be wary. Research where you purchase your fragrance oils. This was a very expensive lesson. I hope this helps someone else.
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October 2023 by Kathryn Fields
Manager doesn’t know what they are talking about. Saying you weigh a fluid, you don’t weight 16 ounces of fluid fragrance you measure out the 16 ounces. Company won’t take returns based off of a “law” but cannot state what law prevents them from taking a fragrance return. DONT TRUST THIS COMPANY! They lie through their teeth and expect you to roll over and take it.
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August 2023 by Family Beall
Wonderful place to get supplies for candle, soap, and other crafting.
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August 2023 by Woke Soap Spiritual Apothecary
My favorite place to buy Soap & candle supplies!!!
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June 2023 by K.L Smith
Called today and spoke with Bree in reference to a product. She was very nice and gave me more information on the product I was requesting information on. Thank you Bree for being nice and helpful
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February 2023 by ciarra shaw
Omg! all I can say is the 2 female works or super RUDE & UNPROFESSIONAL. When i walked into the store they both looked at me and turned away. (The one in the office was the worst) i dont see how she has a job there. I wasn't greeted at all. And believe it or not when i asked is there anyone who could help me? They Got an attitude about helping me. NO Customer service Skills AT ALL
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December 2022 by B D
Very disappointed in the customer service. It was our first time there and they made us feel like an inconvenience and rushed. We understand you have appointments but a nicer way to explain things at the beginning would have helped. They had a very rude tone with us and people on the phone. Wouldn’t recommend.
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December 2022 by Nicole
I have spent thousands with this company. Never had an issue till now. I always keep leather going due to it being popular and I know it takes awhile to absorb. Well 2 weeks and my leather was not absorbing. Sat out in the heat for 3 days to get the beads to absorb the oils, and they were still soaked. So I decided to make a jar of leather from one company and a new jar with their leather. Sat them both outside. Other company the beads absorbed in a couple of ours. Theirs… still soaking wet by the end of the day. Had to dump out all the beads. When I went to rinse out my jar, it was extremely soapy like they put dish soap in their oil? They just say we sale this by 25 lbs and never have an issue. K??? I used to buy pounds of leather from them and never had an issue till now. Will never purchase from this company again
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December 2022 by Earnest Everman
I am so impressed with how quickly they get orders out. And their shipping cost is very reasonable. Their fragrances are the best quality and all phthalate free. Definitely recommend all their products. I can't say enough about how awesome this company is.
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December 2022 by Dyetanya Williams
This place has saved my business. I am able to get almost everything I need to operate my bath and body business from this business. The manager, Kim, is top notch. I don't purchase large quantites like a lot of their customers, but I purchase items several times a week. Their website was down for a while, but they kept us supplied by being able to email our orders. It's easy to pay, and since they have contactless pickup, I don't have to wait on FedEx to make a delivery because I live within a few miles. You can also schedule an appointment if you need to shop in person, so that's a plus. You can't shop inside without an appointment, so make sure you call for one if you need it.
