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February 2024 by Hilario Velazco
This place never has the supplies for the subscription I pay for on top of that the manager somehow found my banking card and Instead of returning it he used it at another place to make a purchase. Where's the good customer service here?
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February 2024 by Celineee Gonzalezzz
I really don’t like being negative on reviews but here we go. IF I COULD I WOULD GIVE A ZERO STARS! I’ve never been to this place first time & last time for sure!!!One of the employees was so rude to me. I was trying to get his attention while I can hear him talking on the other side of the screen ( having a big screen between us) so I honked .He comes over asking me why I’m honking for? That I had scared him? It’s called getting your attention? I did a slight honk. I had my sil on the phone she even said damn he was rude as hell! So I showed up with a coupon for a free wash. I tried to do it on my own but didn’t work. First he said I had done it wrong then he tried it & said coupon was used already? I hadn’t even opened the text msg when I got the free wash msg. Make that make sense?Waste of TIME & GAS (ain’t cheap right now) Told me to leave & get out of peoples way! Was an old African American man. I hope he or everyone there don’t treat regular customers like that! SMH! Y’all need to do better having your FULL ATTENTION TO YOUR CUSTOMERS INSTEAD OF TALKING WITH YOUR COWORKERS!!! Maybe you wouldn’t get honked at period!!! Got me messed up!I feel bad if people get treated like this after you’re bringing them business!!
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February 2024 by kjayll
I was told when I signed up I didn’t need a Fast Pass sticker, since they have license plate readers. Well the license plate reader don’t work and they have to call it in to verify. This makes the lines very long and it extends the wait.
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February 2024 by Anahi Paz
LADALE provided amazing customer service!
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February 2024 by Jade Contreras
This car wash consistently has issues controlling the lines. They do not keep fresh towels in the vacuum bays. They let people who do not have fast pass in the fast pass only lane that also causes a back up in the lines. Often, they do not prep my vehicle by spraying it down before it enters the car wash causing dirt to still be left on my car.Lastly, while waiting in a very long line Alex approached my vehicle asking me to leave a review. He had he open google maps, then asked to hold my phone to show me where to go then proceeded to write himself a 5 star review about his service and the car wash, which I have since deleted.I would not recommend.
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February 2024 by Joe Montano
This car wash has gone downhill. There are 3 lanes for cars and always have one block off with a cone. Lines are backed up all the way into the street. This past Friday going into the wash this the attendant back this truck to close behind my car going in causing the truck to hit rear bumper 3 times. Went to the manager on duty and he watched the video and said it was 3 rollers back were the truck had lined up from my car which was not true. I can literally see the bumper of his truck right on my bumper. I pulled out and talked to the other driver and said yes he was hitting my car that the attendant had line him up to close to mine.I filed the paper work and have not heard anything back from corporate. Also, vacuums are always clogged up and no towels available. I have noticed this more than once, they don’t put towels on the binds until they see a nice looking lady any bring out towels for them and carry on a long conversation and also witness the employee asking for their number. This is getting out of control. Can someone in corporate please address these issues. I will post photos next time.
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February 2024 by Antonio Molina
Reasonable pricing for membership wash. Clean parking lot. Smooth experience. Friendly staff. Ladale was generous enough to walk to every car to make sure everyone was being taken care of.
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February 2024 by Miguel Salgado
car always get cleaned good in the car wash and they always have plenty of clean towels to wipe your car down with. also excellent customer service when i asked for help.
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February 2024 by Bernadette Jones
Great drive thru service and self vacuuming comes with each car wash.
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February 2024 by Krystle Robinson
Great staff everything is always going smoothly around here!?
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February 2024 by Arleth Arzola
Excellent ladale
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February 2024 by Gerardo Lopez
Ladale was such a big help when it came to helping me out such great customer service
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February 2024 by Memphis Reigns
When they first opened it was great! Then ownership changed, and prices increased, but it was still better than before. Then I didn't wash my car for a few months due to it breaking down. I went yesterday, and it's all falling apart. The wash I used to get (2nd most expensive)ndid not clean my car well. I went to get towels to dry my car... and they were none, except for a couple of dirty one's. So I went to use the air nozzle to shoot the dust out of cup holders and air vents.....water shot out and got my dash wet. Then, to top it all off, the vacuums were clogged or underpowered because they couldn't suck up anything.Seriously, I will not be back again. Sad, this is the closest drive-through wash near me.
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February 2024 by Littleluna _playz
Ladodle
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February 2024 by Matthew Garcia
Car wash was great!!!