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March 2024 by David DC Campos
So I thought I would order online, get the App, get home delivery. Worked great, I think Uber Eats delivered promptly. Food was good, but we had ordered two sides that were not included in the order. Used their VERY confusing and almost useless contact method. Asked to be contacted by phone. I thought they never called but I received an email saying they had indeed called and I had replied via text that I did not recognize the number nor did it have an id so I would call it back. That is standard message since we all get so much spam and robo calls. I emailed them back and asked that they resolve this complaint, never heard so filed a second case, To date and much more time than necessary, I have yet to get a call, email or refund. I have dealt with many other Restaurant or fast food companies when I was shorted or had an issue. Most all of them have excellent CSR or systems in place to address this type of problems. Taco Cabana has no easy way, no contact information, number, email or chat. This is unacceptable. If you follow my Google Review or my Hotshot-USA Resource Network of Social Media and Websites, you know this is what I do. I review and let my members know what is on my mind. Even for such small of a deal.
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February 2024 by Nichelle Fields
I love Taco Cabana. This is the only one kind of near me. Anytime I am driving back home past it I try to go to it. The last 6 out of 10 times I go here something has been forgotten in my order. When I call and let them know the only option is to come back. Onetime I cam back the next day for a refund and it was a huge deal. The other time I went back to get the items missing. All other times I ate the cost which is unfortunate. They need to offer a gift car option or different refund option where I dont waste my time and gas.Yes, I should check fully through my bags but there's times i am in a rush or i order several items.I am saying fully check your bags and be cautious because they arent observant or consistent. Staff is always friendly
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February 2024 by James Herber
Love the shredded chicken burritos
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February 2024 by Jason Dollmeyer
Sad to say after not going t this location for 2 years we decided to give it chance and it's was a disappointment to get all the way home had have missing items. Wad to tired to go back but filled out the survey and no response back from it. Won't be spending anymore money with them. Check your bag is all I can
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February 2024 by Nathan Flory
Bummed that another Taco C has given me negative experience. Not the same TC i grew up with in SATX - tortillas smaller; told they had ranch salsa at drive thru- after driving around corner to wait ; given bag w/out salsa; had to ask again and simply said they ran out :( just not good
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January 2024 by Alison Nevans
great for feeding a large group! you can’t go wrong with their breakfast taco boxes!
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January 2024 by Cassie Franks
They did not get my order right and food was not that great
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January 2024 by Raymond
Best in the country also!!
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December 2023 by EachandEverything
Margarita was tasty and pre-mixed, the pollo asada tacos were very good.
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December 2023 by Eevee & Espeon
Yum! I get drive-thru for lunch! Fast, fresh, delicious!
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November 2023 by Rey Mar
Good fast food, clean and good service. In fact we go there almost every Sunday morning and the minute they see us they call out our order.
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November 2023 by Shalonda Deal
I’ve been to this 3 separate occasions and all 3 times there has been a young lady taking orders and working the window. Her customer arrive skills are terrible. She rushed me to order and refused to add items to my order when I was at the window. You could tell she is never happy to be at work. She is always irritated and angry it seems. I really hope this review isn’t taken lightly and she gets an additional coaching!
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October 2023 by Keven W.
I really wanted to try the food here and I saw that Bucee's was busy, Dairy Queen and What-a-burger was busy except for this place and I know why. Unfortunately, I did not eat here as I went inside the place and it was around 7pm. No one was working on the cashier. I waited for 10 minutes and I said hello anyone here, but I did not get a response. I did see someone working in the back, but did not respond. Anyways not so sure if they were closing early as they mentioned hours varied or not. But I wanted to go through the drive in, but I told myself it was not meant to be.
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October 2023 by Charlene Rice
The girl was not welcome, she had an attitude the whole order. She was worried about what was going on outside then attending to the customer. I spend $49 dollars.
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October 2023 by David Gloria
I just ordered one order of street tacos. It took them over 20 minutes to provide. Only one or two cars in the drive-thru and only two guests inside. So there's no excuse for the lack of service. Especially when they are at least three employees there. I saw them repeatedly making margaritas though. Call the employees were in the back. No one was watching front.
