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August 2023 by Billz Mclovin
Owner messed up my car. I asked to see what was the cause and they start going off on me. O was called “BLACK MONKEY” by white employee. Place needs to be shut down. God bless America and the new customer service!
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July 2023 by Nakeisha harris
I was duped in the worst way and ended up feeling over charged and pressured, I went to get an oil change I drive a small Kia, the man said I need my air filter changed, I said cool as I always get it change when they do my oil change, I ended coming out of $150 I asked him how was this possible with a oil change and air filter swapped out and he gave me a bunch of nothing, I’m still left confused and utterly disgusted!!! I’ve been coming here for years and have never came out $150 for an oil change and air filter changed… go somewhere else they will over charge you!!!!
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May 2023 by David Martinez
Do not go here! I went for a simple oil change and inspection. They said I needed to change some cap to prevent any oil leaks and I agreed to have it changed. My car started leaking oil when it was not doing that before with the old cap.I returned on 5/1/23 and they said it’s a transmission leak?!? And also an employee told me to be careful with what I write for a review and to double check that it’s their fault. Terrible place. How does my car go from not having any problems to have a transmission leak after visiting this place?
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May 2023 by Dawn Engel
Nate was so helpful. As a mother and with my kids in the car I asked him if he could help me with a quick oil change and he was super fast and communicative. I recommend this place!! Ask for Nate!Service: Oil change
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April 2023 by James Johnson
Great service. Always helps me when needed. Everytime I go and I have something else wrong they always help me out as quick as possible great place to get your car done. Highly recommendService: Oil change
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April 2023 by Dragon Tran
I used to be a loyal customer — they have a reliable owner. However, I recently went for only an oil charge and for one tire to be changed. I was told that I needed a flush and I was told that they would "look to see when I got my flush", so I trusted that this would be communicated back to me to see what would need to be done.I was then recommended an alignment and that in order to do that, I needed to do three tires. Fine, that sounds logical, right?The bill comes back to an entire grand. Luckily, I had the money to throw at that total, but I was never made transparent what was going to be done, what would the procedure be or notified on any process or procedure in a transparent way.I felt duped and betrayed; manipulated. Never going back here after my trust was betrayed for some dough. Dude looked super happy ripping my wallet into two for that day.If you're ever in a setting where they pull you aside and start "recommending" things, it's not from the goodness of their heart — it's the equivalent of a sales pitch. If you give any affirmatives, they will take that and run with it (assuming your consent).Stick with straight answers and scrutinize everything they suggest.
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April 2023 by Monique Davis
I brought my Mustang car in to get an oil change. A couple days later my car was having major issues out of nowhere. I ended up having to take my car in to the Ford dealer to get a diagnosis done. A few weeks later I brought my car back in to just get an inspection done. The car repair associate recommended that I get other services done such as a brake fluid. I initially said no that I wanted just an inspection done. He snuck and changed out my brake fluid anyways. I was charged $200. I DO NOT RECOMMEND THIS CAR REPAIR PLACE!They will try to find something wrong when they know you have a nice car. Anything to get your money instead of just doing what the customer asked. Very poor customer service. I WILL NOT be back!!!
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April 2023 by Anthony Booker
I'm in shock! I went in for a simple state inspection. I knew I would have no problems because I keep my vehicle serviced. After a few minutes in the waiting area, I was called out to the service area. To my surprise, they had removed my air and cabin air filter. When did this become part of the state inspection???? And then I was told that the differential fluid, engine coolant and brake fluid needed to be changed! I declined and stated that they could change the filter. I was absolutely shocked when my bill came to over $100.00. The upcharge on the filters are ridiculous. Never again!
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April 2023 by Joe Corley
They don’t do honest work here. They upsale you on stuff you don’t need. They took something apart in my car and didn’t attach back correctly, had nothing to do with the simple oil change I went there for. My oil change light is back on and this was only 3 weeks ago. And the used synthetic oil without my permission and charged me twice what I was expecting to pay for an oil change.
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April 2023 by derrick hiserman
Gave them 3 stars cause he at least knew I needed new brakes. But pricing to fix was double the dealership and they almost wanted to haggle. Wasn't there for that. Seemed very shady.Update: took my car for state inspection and the owner greeted me after the service to speak about my review. I fully trust this servicer and the quality of the work just in this case they could not beat the dealers pricing. It was well over half the price. He stated they only did one side but I can see both front brakes and rotors where done and I have the photos of the before and after. He said their 460 brought down quote from the 500 originally was for all four at their center. I was able to also show him the service bill of the pricing for proof from david mcdavid. 79.95 for original honda brakes rotor resurface and 118 labor.It was a simple pricing that the dealer was just able to beat with the deal they had going on and a fixed stated price.
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March 2023 by Hulises Valencia
I’ve been a customer for the past 3 years since I moved to Mesquite. Lately seems like they’re are just trying to get more services added than what’s needed. Today I went in for a state inspection for my truck. As they were doing so I was informed I needed new windshield wipers which I agreed needed to be changed. I went back to the waiting area only to be called back again and informed I needed an oil change as well. I know that wasn’t the case because about a week ago I had just did a full tune up on the motor at another location. I explained it to the tech and he mentioned he had not checked it just did not see a sticker on the windshield. Unfortunately this was the last time any of my vehicles are serviced at this location.
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February 2023 by Amin Altawil
They are great and they have honest job. They are quickly and they check everything in the vehicle to make sure everything is good. Thank you so much.
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February 2023 by Daniel Bueno
They lie and try to up-sale you on everything, they reported that my brakes we rubbing “metal on metal” and tried to get me to replace rotors and brakes in order to pass inspection. I took my car home since I work on my own cars (basic maintenance stuff) thinking that I neglected my car’s maintenance to the point where the brakes we rubbing metal on metal.. come to find out that it was not true and my brake pads had plenty of material left. A person with little car maintenance knowledge would have been mislead and would have paid them hundreds of dollars for a job that wasn’t needed yet.
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February 2023 by Lala Charles
Took my car in for inspection.The guys change a few things that wear way worn out.. Great job done. Im satisfied and would recommend Nate. He was very perfessional and took care of what was needed to past inspection. Thanx Nate
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October 2022 by Greg Norton
I used to be a loyal customer. But they have lied to me for the last time. If you are looking for a shop who is trustworthy, do not waste your time and money here. I paid $95 for a front-end alignment a couple of days later, and my front end was out of alignment again. I went back to see why and was told it was because I had a bad tie-rod. I asked why they didn't they tell me this before ; I never would have paid for an alignment ,If I had known; (No one would have), I was told that when I got the tie-rod fixed, they would redo the alignment. Today, I returned. After getting the part repaired, to be told that I was made aware that I had a bad tie-rod before they did the alignment. THAT WAS A FLAT OUT LIE! So well, for the local convince, I will now be taking my business somewhere else. This was the second bad experience with this shop..Service: Steering & suspension repair
