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October 2023 by Homero Ramos
I rented a chainsaw here on Oct 14 at about 5pm. The chain would stop constantly so I returned it but I was still charged for the rental. The guy made a big deal about calling right away if there were any issues so I did call once I realized there was something wrong, but I still got charged in the end. So I wasted my time going to pick up the chainsaw at home Depot and going to the job then going back to home Depot. The crazy thing is before I got my rental another customer returned an auger that didn't work either and the guy said he was gonna have to charge him the total because he did not call right away. The guy was respectful enough that he said it's ok if he gets charged the full amount but as long as no one else has to deal with that bad equipment. This isn't the first time I have had a bad experience with home Depot rentals.
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November 2022 by Shar Allen
I know it’s the holidays & busy but don’t be RUDE to customers that’s walking around and needs help. Especially a female!! ! A young male associate was walking by and I stopped him to ask a question about the key copy machine. He had the biggest attitude, his facial expression was dead and walked away fast while answer my question. I told him “yeah walk away because I see that you’re busy”. That’s not right. He made me feel stupid and uncomfortable. I will never walk into this store alone as a women. It should be all about Customer Service!
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November 2022 by Rodney Brown
One of the worst Home Depots you can visit. The store associates are incredibly nonresponsive as they talk with each other more than customers. The Customer service area is clueless and most people there are just watching the clock to leave. If you need anything installed they do not provide a number to whoever does the installs, and after they call you once their number is disconnected and you will not be able to call them back. Home Depot is a disaster.
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January 2022 by Louis Henry
I had questions about keyless door locks. I was told to come back when the lead person was working. I asked the manager to have the lead person in that department to call me during his shift so I would not have to come back and she told me that he would not be able to call me, she acted as if she didn't care. I am always in the store or online buying something.
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August 2021 by Donna Heying
Needed to order 5 doors. One customer in front of me in the door department. 45 minutes later still one customer in the same spot carrying on a non- door related conversation. Hmmmm guess I’ll take my business elsewhere.
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July 2021 by Bree PG
Very bad service. So many young guys working at Home Depot with an attitude, giving you dirty looks no one knows how to help the elder. Thank goodness for the old men that was working there this evening that help my husband load in 10 panels of fencing onto my truck and bags of cement. This young generation has a lot to learn sadly they think they know everything which they don’t. Parents teach your kids that everyone that has a job need to actually work and that it’s not easy like they have it at home! Home Depot do better specially for those that do work with disabilities this man had one and the 20 year old little man wanted to be sitting on the forklift while seeing us load everything.
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September 2020 by Wayne Warner
Came to the store looking for bolts so this guy offered to help us i dont know his name tall hispanic took his time to help us very knowlegeable and got the right bolts for us and he kindly open the door as we exited the store great customer service.
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August 2020 by Jim Shields
Affordable prices and excellent for those bigger chores than expected!
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August 2020 by Irene Torres
because he's the best place to go and get what you need especially. People that help you
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August 2020 by percy farmer
Had what I wanted
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August 2020 by gaby solis
(Translated by Google) More or less because in this where I went there is not much(Original)Más o menos xq en este donde yo fui no hay mucho
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August 2020 by Aurora Lopez
(Translated by Google) Egselente attention thank you(Original)Egselente atención gracias
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July 2020 by Wayne Henley
Everyone was very helpful appreciate all they do
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July 2020 by Shane Rutledge
This is where we rented all the tools we needed to complete our home renovation project.
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February 2020 by Raymond Johnson Jr.
They don’t care that they made a mistake and will not even offer even the smallest amount of compensation for there failure.