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January 2024 by Aaron Jimenez
I came in looking for a fuel pump for a Ford F-150, I know the price was around 300 dollars but the guy looked me dead in the eyes and quoted me 500 DOLLARS!!!Straight disrespectful I don’t know what kind of popsicle stand y’all are running but I ended going across the street to oreillys and payed almost 200 dollars less than what the guy told me . Absolutely conniving operation
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July 2023 by Joe Olivo
Impossible to get someone to answer the phone. The worst part is that you can't even wait in hold anymore. I've been told by the employees that they miss two to 300 phone calls a day. How is that acceptable? I don't know how the manager has kept his job here
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June 2023 by MrJAMAICANSMILE
Get all my fleet parts here. The reviews are not accurate. These guys are great and very knowledgeable. Keep up the good work.
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February 2023 by Steven Good
Just purchased my 3rd vehicle from here, this time I was assisted by Isaiah and he we very helpful and professional. Highly recommend this location for new or used vehicles.
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February 2023 by Armando Castillo
They sold me the wrong part! I came here a couple months ago to purchase a fuel injector for my 01 F-150. I was helped by an African American dude, who didn’t have a lot of hair, and seemed to be in a terrible mood. I told him my truck model and engine size, and even provided him with the VIN, so when he gave me the fuel injector, I was confident it was the correct one for my vehicle. Now my truck is running rich on the side it was replaced and when I took it to the shop, they told me the dealer gave me Thunderbolt injector and that it was the wrong one for my engine. Now I have to purchase a whole another fuel injector. Fire your staff immediately.
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February 2023 by Joseph Carlson
I bought a 50.00 power steering banjo bolt from here with a specific torque spec and it snapped at half of the instructed directions. I went next day to planet ford for the parts and had to purchase another for 50.00 and it worked perfect. I called to ask for a refund or report a defective part they might have had and the service desk said ford does not return or investigate bad parts. I find that funny that ford takes no care into their parts or even reports anything for future problems.. This specific dealership did not care nor did they pretend so I would suggest getting your parts elsewhere
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February 2023 by Benny Mathew
Sign says open at 7am. Been at the location since 7 am and still not open.
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February 2023 by Edgar Rocha
I ordered a part two months later I went to the office and they designed the ban to bring from the factory, about 10 more clients came in, they all left and some waited for 20 minutes and I brought them their parates and I kept waiting for an hour and a half finally. He told me that if I'm still waiting I'll tell them that if they give me boy to bring his feet he came back and told me we don't have it after 2 months and an hour waiting in the office can you believe it
