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January 2024 by Arlene Cobb
Our Saint Bernard went down and unable to walk. My daughter and I were unable to pick him up to move to the car. TE sent an employee to the house to help move him into the car and remove once at the vet. Unfortunately, after diagnosis we were unable to save him. They were very kind and gentle when he was euthanized and empathetic to my daughter during this emotional time.Thank you to everyone at TE veterinary clinic.
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October 2023 by Mike Riggs
Absolutely trash. Trashy business model. I bring a pet in on his deathbed and the immediate response before seeing him is that he needs $350 in shots. Should be shut down. Garbo business. Garbo people
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June 2023 by Alicia Fleenor
I was on my way to work when I saw a small kitten on the curb. Someone had thrown or hit this kitten. I scooped him up and came to the nearest clinic which was here. I was immediately greeted by someone at the desk who cared and was compassionate. She advised what my next steps were to help. I also was called by Dr Martinez several times to keep me updated on this Angel I had come across. Bree a tech there also called me and we came up with a plan. I just want to express my gratitude to everyone here. We all worked together to help this sweet baby who was given a hard life. As someone who sees the cruelty in this world first hand when it comes to animals I want to say this clinic is a soft sweet place who cares. Even though he couldn’t be saved (head trauma) I know he was loved and cared for and everyone there cared and was concerned. Can’t ask for more than that. Thank you all and I will definitely recommend you when given the chance. RIP Koa.
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June 2023 by Beck Elmore
Came here today with a puppy my mother and I found in the trash near our home- the folks here were amazing! They helped us best understand all of the options, did a test to make sure the pup was healthy, and helped us with options on how to treat worms when the results came in. I would highly recommend this clinic to anyone looking for help best caring for their animals or any that one might find!Again, big thank you to this clinic, our family is very happy with our new adopted pup, and she is very happy to be home even if she does has to take meds for a bit.
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June 2022 by Suzanne T.
DO NOT TAKE OUR PETS HERE. My precious 13 year old lab has been a patient of this clinic since she was 5 months old. I have spend thousands of dollars over the years for everything recommended. I have taken her every time she should go. I even took out the Banfield insurance. She did not ever have blood work done (the insurance provided for one full blood panel a year). Now I find here liver enzymes are way elevated probably indicating she has a mass but at her age there is nothing we can do but make her comfortable. Had blood work been done as it should have been done over the previous years, we probably would have caught this early and been able to do something. I am so sad and so angry that the services that I paid for and would have helped my fur baby live longer and better were never done. DON'T TAKE YOUR PETS HERE. Sloppy work and services not provided that I paid for over the years. If I could post a negative star rating, I would!
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May 2022 by Ari
We’ve been coming here for awhile because this is the closest vet from us, and usually the veterinarians are awesome! But the rest of the staff? Not so much. There was this one girl in particular, younger, wears glasses, long hair, and she was awful to me and my mom. She gave us attitude when we asked questions, and acted like she did not want to be there or want to help. I’m disappointed. I love this place but it’s very unwelcoming, you would think the younger staff would be lovely, but she had the nastiest attitude I’ve ever seen. I do not like her and will not be coming if that’s how she and the staff will be towards us. Again, I’m disappointed and it really ruined our day.
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August 2021 by Shauna Shaw
I have brought all my animals here for everything and the banfield take over has ruined my experience. The doctors we have been seeing is no longer there, I can't schedule appointments quickly, even though my animal is sick. There are options to go to a different location, but these are my family members!! I'm not shopping for groceries! No longer feels personable.
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July 2021 by A R
I sent an order threw Chewy and had to call Chewy back just just find out that it was canceled by the vet. Reason provided: customer requested cancelation ? which is not true. We have only been going to this location for a year and now thinking about switching to another location.
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June 2021 by Katie L.
This is the worst vet we have been to. It's taken a huge turn for the worst for the past year. The people that work here are completely unprofessional and do not care about you or your dog. They don't look at their file at all before you come to pay attention to any special needs your dog has. The front desk ladies are very sassy and unprofessional. Overall, I would not recommend this place to my worst enemy. Please go else where.
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March 2021 by Lupe V.
This place was ok until they starting doing "visiting vets". They hire these vets for a day when they are short handed. They have no idea who your pet is or their needs. I had a horrible experience with one. No accountability. Front desk could care less.
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March 2021 by David Jones
I was very pleased with the professionalism of this veterinary clinic after returning after long break with our kitty Nestle we got a year ago. They gave her a thorough evaluation as well as a first rate job on her being fixed in March. We look forward to a long relationship.
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January 2021 by VICTOR ABRAHAM
I been to other banfield pet hospitals but this one at town East OVERPRICE everything, double what you would pay at normal banfield hospital, never coming back, receptionists are very uninformative, I would absolutely avoid this location and go to another banfield
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January 2021 by Jeenu Isaac
I have been taking my puppy to this location and I am officially leaving the care of this clinic. They have overcharged me for the most basic vaccines and are not providing me with any information regarding pricing or any other questions I have. Further, the staff is unprofessional and rude and it has been an overall unpleasant experience. Go elsewhere.
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December 2020 by Stephaney Margetts
This is the last time we will come here. We have been great customers for over three years and paid PLENTY. $$$$ . Since they were bought out by Banfield the service is HORRIBLE!!!!!!! They lost a loyal customer.
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November 2020 by Ruby Oyola
They saved my cats life after hed been hit by a car. No, its nor cheap, but if you're not prepared to spend the money on a dying pet, then you shouldn't have that pet. Hes still with us today thanks to their service.