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August 2025 by Rachel Rivera
Great customer service. Ms Jessica did great
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July 2025 by Victoria Staples
Jessica helped us and she was wonderful. She was knowledgeable and helpful. She is very kind and made the experience easy.
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July 2025 by Courtney McAdams
There is something seriously wrong with the customer service and management at this store. In 2 recent experiences where they do not try to help the customer at all.
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July 2025 by Courtney Welch
Another terrible experience! Told my dad he can't start his own plan and keep the same number... when he's had ATT this whole time.. just wanted to get on his own plan. Called a small phone company in Dallas and they got it handled within 10 minutes..kept his same number and everything.. similar fiasco happened with my husband at this store... they need to have some better training or something!
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July 2025 by Danny Prado
Jessica was great and helpful! Excellent service! I would definitely recommend going to her.
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June 2025 by Dennis Smith
Jessica helped us select a new phone. She was knowledgeable about our needs of the type of phone that was needed.
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June 2025 by David Brown
Thank you Jessica for all your help with the new 16 Pro. It was pleasure working with you.
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May 2025 by Rob Brew
Jessica went above and beyond her job description to provide the best customer service experience possible. She is a highly recommended and qualified professional!
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May 2025 by Jerry McCormick
I visited this store two days in a row to have my trade in processed and the lady told me that store wouldn’t do it and I had to go to Waco which is almost an hour away. When I went to the Waco store, they said no any att store can do it. This is highly inconvenient and unprofessional.
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May 2025 by Dena Bruce
Jessica helped us transfer our service from Cricket to ATT. It was easy and she explained everything in great detail, and was honest about the pros and cons of each phone we were looking at , as well as our service plan details and pricing...she even got us some cool discounts due to my husband's job! She has a great attitude and is extremely courteous and helpful. We walked away confident with our purchase and glad that we made the switch. Thank you Jessica!
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May 2025 by Shel Gar
Changed to AT&T from Verizon. Phones were ordered/delivered to my home just before leaving to go out of town. Was told could take the phones to any AT&T store to assist with transfer/set up. Was abruptly told at the Mexia, TX store that they cannot do that, that they don't have good internet.
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May 2025 by michael raork
It has great!!!!! She has been extremely helpful, I couldn’t have been able to get this new phone set up without her help, an absolute Blessing.Maria was great
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May 2025 by Blake Beckham
Ezra was great
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May 2025 by Kim Kitchens
Great experience, Ezra was very helpful.
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May 2025 by Alexandra Johns
Ezra was awesome!