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March 2024 by Nancy Rivera
Great customer service and helped me transfer what I needed (:
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March 2024 by Justin Kruse
Great service
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March 2024 by alba suarez
Great customer service!!
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February 2024 by Juanita Onasanya
Horrible customer service, the two girls were sitting at the table playing on their phones, when my husband went to pay our phone bill he was treated poorly so I had to get out of bed, not feeling good just to go up there, just to get turned around over 3 dollars, just to come back, this was just horrible and stressful
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January 2024 by Mark
I had a cricket account before the girl behind the counter was even born but today I almost cancelled it and went somewhere else. Actually that outcome is still pending. What a completely lifeless,unhelpful, unknowledgeable,useless employee you hired to represent your store that I will never spend another dollar in. My God, you'd be better off with a kiosk. This employee does nothing to upsell any of your products,doesn't know or just doesn't want to give you any info on the display phones. Furthermore none of the phones were even turned on so I could find the info for myself and this was well after 2pm. No greeting. No thank you for dropping your cash at our store or even a goodbye. Just sitting behind the counter plugging a bag of chips into her unhappy face. Never again. Good luck with your poor hiring skills and you can save your standard "we strive" & "sorry you didn't receive top notch customer service" reply. In the end ,your business is what it effects the most. Ever heard of a mystery shopper? Well you might put some thoughts into one. I'll be taking my money to the Palestine store from here on out. Good riddance.
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November 2023 by Cristian Rodriguez
Very bad attention from the girls In the afternoon there are 2 like they hate their work The girls In the morning they are very good, very kind, just yesterday they didn't want to help me and this is because I already have a lot of time with cricket
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October 2023 by Jean Price
Destiny and maria are a Wonderful help. They deserve a raise
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July 2023 by Altus Carter
I couldn't get completed what I called for so I had to go to the Cricket store to get my business done I ended up spending more for the phone that I was trying to buy on line
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May 2023 by Partin Ranch
Guess we should have called after driving 40 miles but at 5pm, they were closed. Sign states 8pm is when they closed, went back twice still closed. Just put a courtesy sign on door or something...... will try again soon. Cricket is a great phone service though and cheap!Update: went back next day, great service and help from a girl with a name that started with a "V" I think.They had Thier carpet shampooed the prior day.Cricket is a great phone service!
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February 2023 by Penny Brown
Walk I not greeted with smiles ever they do not acknowledge when you talk to them they are very unhelpful. It's like pulling teeth to get info... now one Spanish girl was very helpful still needs to work on friendliness but wA helpful and got our phones hooked up. While there I heard people ask questions to other employees and it would be a yes or no without going into detail like ..but we can do this or try that it was pathetic
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April 2022 by Karen Pulliam
They really don't even deserve one star. purchased a phone and charger except when I got home it wasn't a charger. They would not exchange or refund my money.
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April 2022 by Ruth White
Erica helped me fix my phone great customer service
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February 2022 by Juan Gutierrez
Candy was very helpful today... Walk in with low hopes on walking out with a phone. But candy made very easy and fast and also help me save money awesome ?
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February 2022 by Pedro Aviles
not helpfull at all.not friendly they dont even want help with ur phone at all.i rather go all the way to waco.
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December 2021 by Yesica Gonzalez
Definitely would not come here again. 4 girls working none bothered to explain plans or really anything. They were on their phone and asleep. Candy the one who was at the counter stayed on her phone. And really did not have the most pleasant customer service.
