Advance Auto Parts is known for its courteous and helpful staff, making it a trusted choice for customers in need of automotive assistance. The manager and employees often go above and beyond, demonstrating kindness and a strong commitment to customer service. Many customers have shared positive experiences, highlighting the staff's willingness to assist with various automotive needs, such as checking parts and diagnosing issues. One customer, while traveling, appreciated the quick help they received when their check engine light turned on. The staff checked the issue and confirmed it was just a loose gas cap, providing peace of mind. Another customer faced a battery problem and found that the staff efficiently tested their battery and had a replacement in stock, although they had to use the store's tools for installation. While some customers encountered initial confusion with orders or part availability, the staff remained helpful and offered solutions, earning high praise for their service. Overall, Advance Auto Parts stands out for its dedication to customer satisfaction, making it a reliable destination for auto parts and assistance.
Good friendly service, but only 3 stars because they couldn’t get the parts they said they could.
November 2023
Military friendly: Very few times when I’ve been a loss for words. The manager was kind and helpful. Not often that I’m reminded how important military service is to some Americans. Today was an exception. Customer for life.
July 2023
Very courteous and helpful staff. Stopped in while passing thru on vacation because we had a check engine light on. They checked it for us and sent us on our way with good news: it was just a loose gas cap!
