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October 2023 by Sandra
Love this store! So many great options and love supporting local small business.
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October 2023 by Jett Hull
Great service and the best stuff
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October 2023 by Amy Murry
Everyone was very helpful in choosing registry items for our family!
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August 2023 by Marnie Mulvaney
Went above and beyond to get my bed frame rails to me. Happy
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December 2022 by OnlyFor TheTube
The “Ultimate Baby Store” is closed on Sundays’s during the holiday season. Beautiful.
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October 2022 by Maria A
This is such a cute little store! A big variety of strollers, car seats, and other baby gear that it's hard to find anywhere else. Highly recommend if you'd like to shop around for some high quality baby gear!
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February 2022 by J G
I have been to many baby boutiques around Texas and this one is hands down the best one. Not only do they have everything you’re looking for, their prices are honest and I love that their store is not just designed for babies but have made sure to include and keep stock many items to grow with your child. This store is not just for babies and small children, this store is a place here for you every step of your child’s growth. Love the products, and the owner is so friendly and has knowledge on all her products. I can’t say enough good things about Baby Biz.
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May 2021 by Samuel Collins
Great Customer Service with very friendly staff! Chrystal is extremely knowledge, and really helped us make our decision regarding our 1st stroller. Would definitely recommend to friends and family!
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July 2020 by Keeli Harris
I went in one time, the girl working there basically followed me around the store, asked me more than 3 times if I needed help, I told her I would come get her if I did, but then she stood there two feet away and stared at me as I shopped. It made me uncomfortable so I left.
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March 2020 by Kaci Glenn
Went in on Saturday and the customer service was absolutely horrible. The girls were just back behind the counter one on her phone and sitting on some type of stool. Well not only that I asked about custom bedding and custom blankets and none of them knew absolutely anything about how to do it how much or anything about it. They just looked blank and said the owner was the only one who knew how to do any of it. Crazy right? Normally people are trained to do it all guess not. This was my first time going in cause I was referred by several people. And that will sadly be my last time going in and taking my business elsewhere. I seriously can't believe they knew absolutely nothing. I'm not sure how they get any business with their employees not knowing ANYTHING about custom orders.
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March 2020 by Debbie Gilley
I had heard so many good things about this store and for me to go shop there for my daughter-in-law who is pregnant right now. Well went in there to explore kinda get an idea of what I could get her or what big gift other than a car seat and stroller to get them. And the staff there was oh my gosh none like I’ve never seen before. Kids behind the counters. Girls on their phones and talking extremely loud about other employees there maybe even ex employees by the way they were talking about the person. They didn’t care to approach me until about 15 minutes later they weren’t busy at all. Wanted to know some information on cribs and dresser as well as the car seats and they just looked at me as if I should’ve known all of it guess cause I’m older then them but I couldn’t hardly get a word out of them on anything. I definitely won’t be recommending my son and daughter-in-law to come to shop for their precious one here at all. It was just such a sad shopping experience especially hearing all the good things about it and the staff then to go in and get that treatment is just ughhh heartwrenching and such not a good experience for me.
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October 2019 by Jana Bewley
NEVER BUY FURNITURE FROM THIS STORE!
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October 2019 by Jana B.
NEVER BUY FURNITURE FROM THIS STORE! We ordered $3,500 worth of nursery furniture on July 5th. They told us it would be 6-8 weeks before delivery. That was fine with us because I had until the first week of November before baby came. 3 of the 4 ordered items came in mid-September and were already 2 weeks late AND one of the dressers was severely damaged. I called and they said they're going to replace. It has been another 5 weeks and I am still missing a dresser and still haven't received the replacement and will be having my baby any day now. NOT A SINGLE PERSON at the store including the owner has done anything to try and get this figured out. My husband just went by the store again because we seriously need the nursery finished and no one could help because "they don't know anything" and the owner is on her way to Vegas. What started out at 6 weeks is now literally 16 weeks and still no resolution. For a small business in Midland, you would think they would try and do better but no such luck.
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August 2019 by Lindsey Swihart
Really cute store , nice staff .
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June 2019 by Jeannette K.
This is a review for online purchase only. I was looking for a Tokidoki diaper backpack that retails for $150, in a discontinued print. I found it on 2 unfamiliar websites for right under $100, one of which was Baby Biz. I was skeptical to order from a random vendor (my husband worried that my credit card info might get stolen), but I checked BBB and didn't see anything negative so I went for it. The next day, I called their shop to confirm that the item was actually new, given the low price. To my surprise, the lady was familiar with my order, reassuring and friendly, and stated that it had already been packed for shipment. My brand new backpack arrived promptly in the mail a few days later, in perfect condition, with tags. I'm very happy with my purchase.