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July 2025 by Shannon Morrow
Everything was clean, people were kind and breakfast was very good
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July 2025 by Rachael Bassey
I don’t typically leave negative reviews, but this experience warrants an exception. My family and I stayed at Comfort Suites from July 1st to 6th, and during that time, we encountered a total of nine cockroaches in our room. It was extremely unsettling and unacceptable for what’s supposed to be a comfortable stay.
I brought this issue to the attention of the front desk receptionist at checkout, but instead of showing concern or offering an apology, she only asked if I had taken a picture. Her dismissive and rude attitude added to our frustration.
Had the situation been handled with even basic courtesy and accountability, I likely wouldn’t be writing this review. I sincerely hope Comfort Suites takes this feedback seriously and takes immediate steps to improve both cleanliness and customer service.
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July 2025 by Karen Lawson
It was clean and the staff very friendly and helpful,
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June 2025 by Sylvia Camacho
Great place to relax, bed is excellent overall great experience. Lady in the graveyard shift, (sorry I did't get your name) great attitude.. thank you for that. Also forgot to mention: room was clean super clean which makes it even better. Great job Ilenee. Management, please take good care of your employees, its hard to find good customer service. Thank you.
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June 2025 by Hugo Sulbaran
Great place to stay.. Nice and quiet.
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April 2025 by Tanhia Arvizo juarez
Good place and great service I will definitely come back
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April 2025 by Juan Rodriguez
The hotel exceeded my expectations in terms of comfort and cleanliness. The staff were friendly and welcoming, I would highly recommend this hotel to anyone looking for a comfortable and relaxing stay in Midland.
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March 2025 by محمد العجوري
I’ve been in this motel a lot and I used to like it this for the second time since the past month I’m going there at night and I already have a reservation on 22 March at 2 AM. I went to check in the same girl was there. She calls herself, Stephanie I don’t know if that’s her real name and she treats us really bad treatment sucks. She’s racist she’s angry. She’s lazy. She doesn’t even wanna talk. She’ll treat you bad very bad and if even if you talk back to her, she will just grab the phone and call the cops.
That’s her wet method of running her shift in debt motel since the last month I thought you’ll be fired by now because there is no way a person like her should have any type of employment anywhere
But due to the bad management, she still there guys to go there and you see that girl don’t deal with her. She called herself Stephanie, but that might not be her real name.
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May 2024 by manuel cantu
I went to Midland for a graduation and this Comfort Suites exceeded my expectations. I could tell it was fairly new and it looked very nice from the exterior to the interior. My room was very nice and clean. The hotel staff was amazing and helpful. The front desk helped me with the airport shuttle to and from the airport which is a very nice added service so that I wouldn't have to spend money or wait for an Uber. I would highly recommend to anyone who visits Midland.
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May 2024 by Jacky Merritt
The staff was friendly during my stay. The room was clean and the price is one of the best in town.
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May 2024 by Jose Alonso
Terrible customer service
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May 2024 by Jason Childs
The first time I stayed at a Comfort Suites. I was pleasantly surprised by the spacious room, the water pressure of the shower, the fact that the hot water wasn't throttled like it is with Best Western properties. I slept good. Unfortunately my first of two nights was met with a broken elevator. It would have been helpful if the front desk staff would have put notices on the elevators to let people know.Rooms: Nice comfy rooms.
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April 2024 by Conley Rasor
Terrible location, know where you're going in order get here, when you do don't expect to get in the side door it's broken and elevators were shady. Rooms were nice though. Was considering getting a rewards CC from here but after this experience will not even consider it even in the slightest.
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March 2024 by JackRatesFair
I'll say this first...internet is annoying, you have to enter your email anytime you walk away from your laptop because it signs you out. Also, the TVs are not smart TVs...so don't plan on streaming your own media.Clean hotel with good breakfast, a well kept but small indoor pool, a decent fitness center. Coin laundry. Beds were comfortable.If you are passing through, this is a great place to get some rest and get going.Rooms: Comfy beds, but don't plan on using the sofa bed. It's super thin and feels like you are sleeping on the metal springs. Actually painful. Our daughter decided to make a pallet on the floor.
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January 2024 by IRAM
The building is new and very clean. The rooms themselves were big and comfortable. Breakfast was good, especially the biscuits. They have an indoor pool ( not heated) and jacuzzi tub open from 6am to 10pm. They have a big fitness room with 2 treadmills, 1 eliciptical machine, 1 bike, weights of different sizes and a strength/resistance machine.Cons, when people walk, it sounds like stomping so we kept hearing stomping all night/morning from people on our floor and the floor above. Also , the front desk called us asking us to keep it down because the floor we were at was being loud, but our family wasn't being loud. She assumed it was our room. When I went to talk to them, I asked them what the problem was. She said oh yeah that wasn't you, it was another room, sorry.?
