-
February 2024 by Destin Novak
Chase H in the perfume section was one of the most helpful associates I’ve ever had. Super friendly, warm, and congenial. Will definitely be back just for him.
-
January 2024 by Tyler C
What else can you say. It’s Dillard’s.
-
December 2023 by Lindsay
I am not a person who loves shopping in person, except when I come here. Nikki in the dress department is a gem! She helped me select dresses and they were both stunning! If they do not have it in your size she immediately asks when you need it and then offers to order it. This type of customer service is rare now days.They also have the best dress selection I have ever seen and in a large assortment of sizes.And last but certainly not least, Ashley at the Chanel counter is one of the best humans I have ever met.
-
November 2023 by Shamahi Carrasco-Oros
Veronica at the sunglasses department was extremely rude without a reason, I decided to take my business to sunglasses hut instead (since I’m shopping for $400-$500 sunglasses) and she told us “okay good” in Spanish, basically stating Good Riddance. I’ve never experienced such disturbance.
-
October 2023 by Adolfo Villa
Manuel gave us the best experience I’ve ever had. He’s very knowledgeable about the colognes he sales, and the notes used to make them. I told him what was in my personal collection and he went off with the smells I liked and point me in the direction to fragrances that are similar. Will definitely be going back.
-
September 2023 by Rubi Garcia
Angelica was so sweet helping me pick out a perfume. I was so impressed with her customer service skills. She deserves 6/5 stars
-
August 2023 by Catherine Becker
My daughter and I went to Dillard’s cosmetic department to test perfumes. Soon after we started testing them, Lori Kouskos came to assist us. I must say…. she certainly knows her merchandise! Not just Bobbi Brown, but seemingly every brand in the department!Before too long, Lori volunteered to do my makeup. She knew exactly what products to use. My makeover turned out beautifully as well as natural looking.Lori is also very kind and caring. There was absolutely no pressure to purchase anything!Yet we did because of her expertise.My son’s wedding is soon. I have chosen Lori to do my makeup.So if you need anything in the cosmetic department, seek out Lori!
-
July 2023 by Lena Margita
My friend and I decided to go to Dillard's after moving all day. Looking rough, no makeup, hair a mess... literally bad. We received excellent service from the ladies in women's wear and amazing service from Monica and Evelyn at the Clinique counter.Hunter in the shoe dept helped my friend and was very polite and respectful.
-
July 2023 by Iphy Makeover
I repeat do not buy any Creed Parfume in Dillards Midland Store. It's all fake, and when my husband returned it after first day of buying it, they didn't accept the return claiming he has sprayed it. Like how can one buy perfume of $500 and the smell doesn't last more than 1hr????.
-
June 2023 by Samantha Donovan (VikingSerenity)
Every single time I go into this Dillard's. I always feel judged. Get treated poorly and They make me feel like I don't fit in. Last visit I was looking at the keihls and la mer station. They didn't tell me anything about the brands and I had to actually ask to get a sample of a product. They seemed more concerned with other people than rather helping me. Also in the plus size department. I asked for.some styling tips and they looked me up and down and went ooooo. The employee was literally wearing a tube top with a business jacket. And she just judged the heck out of me. I will just get the products off of Amazon. Thank you for making me feel horrible for even shopping here.
-
May 2023 by Samantha Donovan (GemStoneElf)
Every single time I go into this Dillard's. I always feel judged. Get treated poorly and They make me feel like I don't fit in. Last visit I was looking at the keihls and la mer station. They didn't tell me anything about the brands and I had to actually ask to get a sample of a product. They seemed more concerned with other people than rather helping me. Also in the plus size department. I asked for.some styling tips and they looked me up and down and went ooooo. The employee was literally wearing a tube top with a business jacket. And she just judged the heck out of me. I will just get the products off of Amazon. Thank you for making me feel horrible for even shopping here.
-
May 2023 by Julia Thar
I love everything about this place both men and women. Never had any bad experiences. One of our fav. Shopping place ❤️
-
April 2023 by Anna Subia
I was ordering a prom dress and just now got the time to stop by. They didn't have my size. Nikki has gone above and beyond to get me my dress. I would absolutely love to see her in a place of authority
-
April 2023 by Jordan Rodriguez
Would not allow me to return pants because tags were detached. Great way to lose repeat customers
-
February 2023 by Matthew Smith
Excellent products and prices as well as a professional, courteous, competent and helpful staff. Thank you so very much for the wonderful experience, I'm not particularly fond of malls and department stores but this previous experience has greatly reduced that sentiment.