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February 2024 by Patrick Frain
Fantastic service!!! I will be coming back for all my tire purchases and repairs. Staff were extremely helpful and polite. Plus, my flat tire repair was free!
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January 2024 by D W
Came to the midland location yo have a tire replaced. They said it would take 2 hrs to replace. So I walked over to get food, I get a text 35 mins later my car is ready so I didn’t eat my food just paid and left. I get to back to find the tire is completely the wrong size and barely fits under the fender. Really some tire professional couldn’t see it was the wrong size? I saw it as soon as I walked up to the car. Not only is the tire 90 dollars more here than other places now I’m waiting for someone to fix the mistake they should have seen in the first place and I didn’t get to eat my food. Don’t Come here.
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January 2024 by Ken Fryrear
Brought in my ATV tire and wheel to be replaced with another tire I provided. Discount took $10 to make the change and said pick it up by 6:00. I received a text that "service was completed". I did not make it back and came by two days later. When I picked up my tire two of the employees brought my tires out and gave them to me. I looked and they had not done anything? Took them back inside and said they would rush changing them out. I watched and 20 minutes later my tires are still on the floor. When I asked the status I was told that the tire was too old to put on the wheel. Funny, it was not too old when you took my money. It was not too old when you tried to give it back to me. Now it is too old but no one wants to tell me, or offer to return my money.Very sad. Discount Tire used to be well run. Something has changed. Seems like $10 is a bit small considering the volume of tires I have bought, but that was your call. Doubt you will get anymore. Had to give one star, but would have preferred none.
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January 2024 by maria garcia
They have amazing employees, especially Christian. Thank you for your help.
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January 2024 by Shane Miller
They are always busy because people keep coming back for the great customer service and work don’t mind waiting around because it will get taken care of and done right
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January 2024 by Abraham Redha
Had road hazard repair on a tire. Reported that i also found lug nut was missing when i swapped tire for spare. Told they'd reimburse if i took receipt, but didn't get that in writing.When I checked air pressure in tires today, the new valve stem wouldn't stop leaking. Rather than returning, again, i got my tools out. I found new valve wasn't screwed in. Quality control has really missed mark lately.
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January 2024 by Doug Faltus
Great service but long waits.
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December 2023 by Vann Hauser
I wouldn't go elsewhere.
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December 2023 by Zack Andrew
I bought 4 tires with a warranty. Went through 10. Everytime i lost another tire it was like 13$, painless, not too long wait. I ended up buying much more expensive tires through them since they made it so easy for me, as annoying as its been constantly losing tires…
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December 2023 by B Stan
Went in for 2 replacement tires. Staff was helpful and had me in and out under the time they quoted. Thanks.
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December 2023 by Harold Bennett
Got a screw in my brand new tires on Friday... pulled the old screw out and screwed in a bigger screw , and ordered a portable air pump from Amazon. The pump came at 2 pm on Tuesday.. pumped up my tire and drove to Discount Tire where they said my warranty covered that .. and If it couldn't be fixed they would replace it!I'll always use these guys!But the Screw trick is what I used to do when I was 16 and got a nail or screw in my tire I just pulled it out and screwed a bigger screw in and it always held belive it or not
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November 2023 by RandyDavidson1
Made appointment for 1:15PM and was told to arrive 15 minutes early and would get me in quicker. 2:22PM and pulling my vehicle in. Not too bad. With appointment will take 2hrs. I believe that’s a record! ? after little over 300 mile drive something wasn’t right. Took my car to discount tire south of ft worth and got my 4 wheels and tires balanced. If Midland can’t balance your new set South of Ft Worth in Burleson can.
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November 2023 by Lauryn Tynes
I was first in line and was out within 1 hour! Thank you. I told them what tires I wanted and they didn't try to talk me into other things I didn't need which is what I like!
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October 2023 by Jackie Martinez
The location off of 250 is very un organized. Went in at 8:45am and my truck didn’t enter the bay until 11am . Restroom was very dirty so early in the morning
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September 2023 by Chance Morton
Update:Changed from 1 to 3 stars bc Manager fixed everything for me. However, when fixing he discovered my tire wasn’t installed tightly to begin with, bc 5, once I got it on the highway it was wobbling.Original 1-star reviewDon’t go here. Number 4 is the biggest issue, but here are the problems from my most recent transaction:1. I dropped my car off and told them I’d likely pick up the next day. They left it unlocked in the parking lot overnight.2. Tire pressure on all but one tire was very low, a quick fix and something they’re supposed to fix before they return the car.3. They forgot to put a valve stem cap on the tire they changed. Shoddy, unprofessional workmanship.4. The TPMS light is on after they changed my tire. They’re saying it’s from a tire they didn’t work on, but that’s crazy because it wasn’t on before I took it to them to change a tire. But if that’s true, why not be willing to fix it for me? I would pay for that. Despite the poster in their lobby saying that if your light is on bring it to them and they’ll fix it, they told me Toyotas regularly have trouble with Discount Tire sensors and that I need to take it to the dealer. I know for a fact they can get Toyota sensors, but I guess since it requires some effort on their part they just don’t care to do it. Plus, which is it? The tire they didn’t work on, or their inability to get their sensors (which implicitly means the sensor on the tire they DID work on) to work with a Toyota?Discount Tire has officially lost my business. This is the 4th significant issue I’ve had with them out of the last 5 times I’ve used them.