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October 2024 by Angelle Clair
Absolutely the worst hotel - staff unfriendly, hotel is rundown, the ceiling is falling down, and the smell of mildew, the smell of musty old towels and linens. I found it hard to breathe while staying in the room, woke up to coughing and sneezing. The lobby area smells amazing but once you get in the elevator the smell of old is throughout the entire building. Hilton properties should be ashamed of itself! The hotel windows were so dirty you couldn't really even see out of them. As well as the connection on the TV was extremely poor.
Rooms: The overall room was in poor shape as well as the linens reeked of musty old, overwashed. The ceiling was peeling back and you could see the sheetrock.
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October 2024 by W Aaland
Food and drinks: Dining room needs some work, nice people, but so so.
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October 2024 by Michael McCracken
I have been informed that "they are not equipped to meet the requirements of a long-term stay" so I guess that is why they gave me the tiny room after I had negotiated a long term stay..they didn't want me there that long? The sales team should inform that when negotiating pricing for a long term stay!
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October 2024 by Vaiden Courtney
Clean rooms, restaurant was great, staff was friendly. It was a good two night stay and I recommend it.
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October 2024 by Roger Coughlin
Very helpfull
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October 2024 by Ten
Lovely older hotel. The rooms are huge and clean. Lovely beds. It’s downtown but parking is free on the property. I loved this. The front desk staff did not seem friendly at all which is not the Hilton way, so that was a little different. I did enjoy my stay but had to switch hotels because the nightly rate skyrocketed in the week.
Rooms: Rooms are large and clean. No refrigerator or microwave is included but be requested. The bed is divinely comfortable. Quiet no disturbances
Nearby activities: Bars and restaurants
Safety: I felt safe at this hotel. Quiet no disturbances
Walkability: This hotel is downtown in a walkable area, restaurant and bar on the same block
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September 2024 by barberhub 101
Great RnR ... unexpected maid service was a rude awakening
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September 2024 by kat
I usually like Doubletree but some need a little help, like this one. I pulled up to the front to valet my car. I waited and waited and no one ever came. So I called to see where parking is. Once I parked I came down to the first floor, hoping to walk right into the hotel. No such luck. You have to walk out some doors into an alley and to the street to get into the hotel. And that alley is not pretty. There was a dead bird in the alley that has been there a little too long. You’d think they’d come clean it up. And since this is the main way in, clean the alley. A little cement and paint go a long way. Check in was rough. The girl never smiled, didn’t tell me about the hotel amenities, and just handed me my keys. I even had to ask her for my water and cookie, which is one of the biggest things they tout. And I’m pretty sure the AC was out because the entire first floor of the hotel was hot. The rooms are quite dated and in need of some deep cleaning. Also, my AC didn’t work. I would set it to 60 (because I was having problems with it) and it never got below 76. That alone makes me want to give 1 star, along with the bathroom. The shower head is this cheap plastic head that’s just gross. At least update that and splurge on some metal heads. And not being able to open and close the bathroom door while in the bathroom is a problem. I think it would have been wise to extend the bathroom since the room is so big. The door hits the shower curtain rod so you can’t fully open it. And the rod was completely bent with people trying to open the door apparently. And why in gods name is the toilet paper holder basically on the ground?! Not to mention you can’t even reach the top one unless you swivel around. And the water pressure is non-existent. I didn’t even wash my hair because I knew I’d never get the soap out. There was also a fire alarm test one day that I wasn’t even made aware of when I checked in. It went on for far too long. If you have tinnitus, good luck. On checkout day at 9am, housekeeping entered my room, even with a do not disturb sign on the door. I immediately walked up to the door, reached for the sign, and asked her if this meant nothing. She started talking in Spanish, pretending that she didn’t know English, when I have heard her in the hall before speaking English. Clearly they need to be better communicated to by management to not enter rooms. Finally, I ordered room service but was told they can’t deliver because they had an associate walk-out and they are short-staffed. Clearly this whole operation needs a gut. This was my second time here (as evidenced by the bathtub instead of walkin) and think it will be my last. Which is a shame because I love Doubletree.
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August 2024 by Emily Ranft
4th of July downtown Midland is amazing.
The pool was dirty both times I was here a few weeks apart which is super sad because it is an amazing location for a pool.
Rooms: Clean.
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August 2024 by Robert Wiley
Place is very run down, doesn’t look like any money has been put into it in decades.
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August 2024 by Roy Robinson
Down town is different now in Midland for some reason its just in the air facility was ok but keep the glamor alive and your reputation shall remain solid
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July 2024 by Claudia S
Location is The only positive thing . This hotel is far from what Hilton offers elsewhere. Only 1 elevator barely works which causes stress specially early morning and evening. Receptionist is gone for the most part , no decent restaurants lack of service,lack of maintenance , outdated . Needs urgent attention!
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June 2024 by Amairany Salas
Nearby activities: Go sightseeing and find good restaurants
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June 2024 by T. H.
Excellent hotel in the downtown core. If you need to stay in town near the convention center, this is probably the place to stay.
Rooms: Recently refreshed rooms.
Nearby activities: Very walkable to the downtown core. Across the street from the convention center.
Food and drinks: The hotel has several restaurants and bars inside the hotel.
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June 2024 by Audiel Renteria
Location is great but everything else is horrible. I checked-in around 7pm on 05-3-24 and 3 hours later I'm about to check-out. The food at this "Italian" restaurant is mediocre at best and way over priced not to mention the room service from said place was lacking and we couldn't get drinks to our room because all the bartenders were busy with a private function and the added insult is that I wanted to treat my wife to a nice anniversary. DO NOT RECOMMEND.
