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February 2024 by J C.
On February 11 and February 12, my 5th grade daughter and I drove around to many stores (Walmart, United, and this HEB to look for a Sun flower that she wanted to make #Ikebana for her 4th grade teacher at MCS. After so many trips, non of the Sun flower on display would meet our quality standards but we see amazing Sun flower in the bouquet (mix with other flowers) display in the cabinet. My daughter politely approached Ms. KP that work there asking her if there is anyway she can just buy ONE Sun flower. Normally, we got turned down for such a request all the time and sometime people didn't even feel like wanting to help us but Ms. KP took her time to check her stock and allow my daughter to pay for that one Sun flower. This experience at HEB with Ms. KP topped all the expectations with our experience with all the groceries stores. We appreciate your empathy, caring, and understanding! I hope Ms. KP get recognized for her great service. From me and my daughter. (And yes, her teacher loves the #ikebana arrangement she made for her birthday).
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January 2024 by Katelyn W.
This is a public service announcement. H-E-B HAS THE BEST CHOCOLATE CAKE ON THE MARKET THIS YEAR!!!! If you like rich chocolate fudge and chocolate tort. You have to run to H-E-B and try their tiger cake. For the last week and a half they have been completely sold out and I am determined to buy another once they are restocked. I am telling you there isn't a cake on the market that can compete.
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November 2023 by K P.
Bad service! i went about 7:30am and only 2 check out lanes were open And the lines wrapped around! I had about 20 items so tried to check out at the self service. They said NO. I had over 10 items. YET, there wasn't a single person waiting at either of the self service bays. Not one! I had to go back into line (now longer! When I got up who was packing my bags but the mgr. I'm like why not? The bays are entirely empty. She gave me a dirty look and said that's their policy. She actually packed my bags, put my apples at the bottom and broke 2 of my eggs...guess she likes making customers wait in line...I realized at Walmart you get bad service, but it's cheaper and I get to pack my own bags and keep my produce and eggs in good shape. Won't shop there again. This is the final in a long line of ridiculousness there In the last year. Moving on! Would not recommend. HEB has taken a major nose dive.
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October 2023 by Richard B.
10/23/23 - Just went to HEB to pick up Rotisserie chicken. I assumed I would be buying a whole chicken as usual. Unfortunately, I discovered that they only had containers containing only breast quarters for $7 or 5 chicken legs for $5. Did not like the selections or pricing but decided to go buy two containers of breast quarters for $14 as family was looking forward to this as our dinner. Unfortunately, the breast quarters were extremely dry and not as savory as they have historically been. I assume HEB is trying to maximize price by only selling select cuts at or near the old price for whole birds. I understand that inflation has occurred; however, due to the lack of flavor and dryness of this meat I will not be shopping for these again at HEB. I encourage a re-thinking of this approach! Richard Brantley
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July 2023 by Miss T.
I hate to give HEB a black eye, but I'm going to. They're going through a third-party delivery company, Favor, and those delivery drivers are absolutely brainless. They refuse to read or remember delivery instructions. They have delivered to my house numerous times and have delivered my order incomplete or delivered the wrong order or have not delivered at all. I've had to wait and then call to find out they made a mistake. HEB is INCONSISTENT with how they run their delivery service. I don't always get a heads up that delivery is on the way, is so many miles away or that they've delivered. If they've texted me in the past to let me know these things, then why are they inconsistent? If it's on FAVOR's end, then FAVOR SUCKS!! My suggestion is that HEB pay HEB employees a really nice hourly wage to be a delivery driver and when they mess up twice in a certain length of time, let them go! A nice hourly wage would almost ensure no problems.
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September 2022 by Gabe M.
I really enjoy our HEB they always have quality produce, meats all products with a clean store and prices equal to Walmart . I recommend it it a market you will want to comeback to.
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August 2022 by Raul G.
HEB is the number #1 grocery store in the country!. After working all over the country, from Safeway, Albertsons, United, Harris Teeter(I think), Walmart, pigglywiggly, Ralphs, kroger, HEB by far has a better selection and lower prices. No meat, Seafood, deli department comes even close. They did not force people to wear a mask during corona, I loved that! I worked for a company years back and had to travel to every single HEB south of Houston. All 50-60 stores , the same great customer service, the same prime meat market, tons of fish, and always a smiling face! Thank You HEB, #myHEB
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January 2022 by Jackie Fillip
We shopped here and picked up prescription. Very nice store and quick prescription pick up process. Would highly recommend this store.
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January 2022 by Jackie
We shopped here and picked up prescription. Very nice store and quick prescription pick up process. Would highly recommend this store.
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January 2021 by Kim P.
Would be nice if they enoforced selfish customers to wear masks even tho it says it's required to go in. Total bs . Peoples life is on the line about can't do something simple as that. I hope they get ahold of that simple task like they do everywhere else. It's uncomfortable shopping for essentials.
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March 2020 by Pat M.
This is Mar 17, 2020, during the Corona virus panic and the lines for check out here are around 3 hrs if you're lucky. They refuse to set aside certain time for seniors only, the most vulnerable group for the virus, because, as you can also tell by where they put the designated parking for disabled, seniors are not their favorite customers. I hear Albertsons has set aside seniors only shopping times so will switch to them, although they don't carry as much organic items like I buy. But I'm 75 yrs and some health issues already and #1 I can't physically stand in line for hours, and 2) I don't want to fight crowds and be exposed to whatever virus is going after old and ill people.
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August 2019 by Jason M.
Thanks HEB for being open, close to my house, and having everything I need. I hate yelp.. but H-E-B is great! Seems like you always see someone you know. PS out Bang energy drinks back on sell.
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June 2019 by Robert H.
Had almost everything we were looking for. Service was quick and love their branded products. Anytime we visit Texas always love to stop at HEB. This location was clean and fairly well stocked. Would come back.
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May 2019 by Bradley D.
I'll update my review to 5 stars when they fire Tess in services. This was by far the worst customer service experience I have ever had. She was an extremely rude person very short with me. And really condescending Tess belongs no where in customer service!!!
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April 2019 by K H.
Went to this H-E-B initially is wasn't bad but we have to drive over an hour to do our grocery shopping here and unfortunately on my last trip some of the goods I got were all well past their expiration date! I bought some yogurt in particular and as soon as I opened it it was clumpy and weird looking. Turns out it had expired over a week before the purchase date! This store was crowded and there weren't enough lanes open.
