-
April 2024 by Jeanie Taylor
The worst pharmacy ever!! Never ready when they say they’re going to be bc they’re always running behind! Topline pharmacy is the BEST! Will never use HEB again!! Just awful!!
-
March 2024 by Peezy Sackz
Definitely not a higher end pharmacy!! Walmart has better service if I could I’d give them negative stars I would Basically the pharmacy was such a bad experience they will not get my business anymore that includes the whole store manager should look in to the low quality service
-
March 2024 by Isela Mendoza
Hospital in Lubbock sent prescription at 7am. To ensure we had medicine by the time we drove back. We ended up getting the prescription at 6pm. Unacceptable!! Then pharmacist refused to fill my prescription because she didn’t feel like it. Nancy is rude and worst customer service!! If you don’t like to help customers you are in the wrong profession ma’am!!! ??♀️ Some type of sympathy would of been greatly appreciated! I hope your day is as amazing as you are!!
-
March 2024 by Ed “VIN” Palacios
Love this place,every day they have specials,friendly staff.
-
March 2024 by Yeyo Gonzalez
TERRIBLE service , they called me telling me my prescription are ready and when I get there they told me they still aren’t ready , the Hispanic older lady with grey hair is also rude , moves slow , and just don’t care , needs to get replaced , any who will be switching to another pharmacy !!!! Amanda was the best worker there
-
March 2024 by Jenna Y.
This used to be the best place in town to get a prescription. I called this morning at 9am. My prescription had been sent over before 7am. The tech said, "nope, sorry, we just don't have it." I hung up, checked with my doctor and called back. I got the same tech. I told him I had just called and let him know the doctor had faxed the rx. He said, "oh. Let me check the fax. Oh yeah, it's here. It'll be ready inan hour and a half." OK, so why not check the fax machine before you tell me you don't have it? It already takes an act of congress just to get the prescription written in the first place. I went ahead and waited 2.5 hours to give them some grace and noticed nothing had updated on the app. I called and got a SUPER RUDE Hispanic lady. She said, " oh that's not ready. I just put it in." I explained the situation and she cut me off before I could finish. She said, "well. I don't know what to tell you!! We're BUSY AND I JUST PUT IT IN. 45 minutes." She wouldn't let me get another word in. I get you're busy, but don't lie. Just say you don't care and it's not important to you so I can take my business elsewhere and get on with my life. I waited all day for that prescription and I should've gone elsewhere.
-
February 2024 by Martha Marquez
The service and quality have severally declined. Especially over the last few months. It’s quite sad. They are constantly under staffed. seems they have no resolution and I’d be surprised if they stay open any longer. Unfortunately I’ll be looking for a different pharmacy.
-
December 2023 by Edgar Vicente Polanco Ramirez
Omg Can these people pay a little more and get more help at the pharmacy the lines are crazy!!!! Customer service is way bad!!!!! I worked here and the rest is great
-
December 2023 by Caleigh Goree
Rude for 1.2nd - They were busy so I told them I can come a day later and get my medicine. I show up at the time they said it would be ready and told me it wasn't ready and I had to wait another hour because they had been filling the prescriptions of people who were waking in. 3rd - I show up at 815 am with the flu to a pharmacy drive thru that is closed. I was told I would have to wait til 12 because they don't have workers. The whole point of a drive thru pharmacy line is to keep sick customers out of the store!!
-
December 2023 by Mike Hughes
New pharmacy customer, and they were very helpful getting me set up. Pleasant staff.
-
December 2023 by Jerrad Kauffman
Employees are lazy, slow and unprofessional. My medication is NEVER ready on time. Avoid this pharmacy
-
September 2023 by Chip S.
This has to be the best grocery store I have ever been to!!! This place has everything and I mean everything. Very well organized and easy to find.
-
September 2023 by Sarah I.
I lived in Texas for 7 years while my husband was in the army and when he got out he said he wanted to live in SA where he was born. I loved every second of HEB in SA. So when I came to Midland to see my sister who moved here with her babies I wanted to show my dad how wonderful HEB is. Great shopping experience, found everything that we wanted, but our cashier was so rude. I've never had a bad time at HEB until today. It made me never want to go back. HEB is like Disneyland in Texas. The store is so amazing and people are so friendly. But she was not. My dad tried to make friendly conversation and was shut down. And then she didn't even make eye contact as she handed the receipt. It felt like why am I shopping here if I'm not wanted here. I'll go somewhere else next time. I just wanted to show my dad a good time. Sarai was not.
-
August 2023 by Stormy P.
Whoever cut the wagyu beef stir fry recently, did an amazing job. It's so thinly sliced I love it so much. I usually have to cut it down a bit but not this time it was perfect!
-
August 2023 by Mark Thomaa
By far better than Walgreens. All the common and uncommon prescriptions have been in stock and filled in a timely manner. Friendly staff as well.
