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February 2024 by Missy Haese
My husband stood here for an hour on a Sunday waiting for someone to come around and pull a mower for him to buy. He asked the staff 3 times over the hour for someone to come pull it for him to buy and no one ever did.
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February 2024 by YIHB
Got what I needed & the staff was very helpful
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February 2024 by Stefanie Moore
Sam M did a great job helping load a pre-order when it was ready. He was very respectful and accommodating!
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January 2024 by Brittney Luna
They didn’t have what I needed but answered all my questions.
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January 2024 by Louis Newman
Love it
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January 2024 by Rafael Ramos Suarez
Very good
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January 2024 by Jesus Loya
I just spent 3500 bucks on fence panels after and they are tearing it like it’s an inconvenience. Mind you, this after I pre-ordered 3500 from Hobbs NM and was told they did not have enough and they would refund me my money eventually.
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January 2024 by John Julian
Got exactly what I needed and was in and out quickly!!
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January 2024 by Katie Jane
Online order - all went very smoothly! Great customer service especially Moussa who helped me load my car. Really positive experience!
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January 2024 by Michael Rockholt
Slow check in time for a strict schedule appointment they wanted me there at 11am I was there 10mins before to make their delivery and it took them over an hour just to get me on the dock door cause they was lazy and unprofessional. Drivers be ready to wait.
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December 2023 by Crys C.
Wednesday,December 13 Myself, my husband and our roommate we were picked our online order * THE CASHIER* she never noticed if we wanted help with anything we been waiting for 10 minutes or more she would help us out but she was on the phone with customer support. Her name is AUDREY!
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December 2023 by Victoria Montoya
There is never any staff willing to help you. You have to find things yourself. Staff look at you like you're bothering them when you ask for help.
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December 2023 by John C.
Went there to place an order for millwork to replace my cracked windows. It's been almost a year, after someone came to do the measurements but no one ever contact me with the update. I have been going to the Home Depot many times but no manager available, no millworkers are available. Calling is also no luck. I finally got help from someone at the customer service that connected me to the millwork virtual team but after a few emails exchanged and a few voicemails left, I am still not getting anywhere :( I can only pray that someone will get a hold of me soon, after almost a year and my cracked windows is causing my heating bill going up during this winter time.
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December 2023 by rickey self
My experience here was good it took a minute to get the help I needed but I got the help and most of the stuff I needed
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November 2023 by R Pick
Ordered carpet in august and took almost 2 months just to get it to the store. My wife and I called them several times each and most of those calls took close to an hour just being on hold until they eventually would just hang up on us. We finally just contacted cooper who installs their carpet and they let us know that the carpet was never ordered or the order was lost. I can’t begin to explain how incompetent midland Home Depot’s staff and management is. Looks like I’ll be using Lowes for the rest of our remodel.
