JCPenney Salon

Most Recent Comments

• December 2024 by shylla turner
  I have had the pleasure of seeing Brandi W to fix the disaster that is my hair. She pours so much love and care into her clients. She pays special attention to my allergies & making sure that I was ok through out the appointment. She is truly a blessing to the salon & I will always return for her!
• December 2024 by Brandi Woodruff
  I had a haircut with Ms Veronica. Excellent service and attention to detail. She truly displayed 20 years of experience💕💕💕
  
  Requested style: Textured Mohawk with color xx
• November 2024 by Amy Ortiz
  The salon absolutely destroyed my hair. I spent an entire day in the chair, left with orange roots and white lengths. Went to another salon to get it fixed. Unprofessional and dangerous service, destroyed my scalp and my hair. Stay away from this place.
• April 2024 by Mary Muñoz
  The ladies are very nice and the service is great. I would give a 5 stars, but sometimes it is difficult to find a space when you need it.
• September 2023 by L S Roderick
  Whoever cut my hair was obviously “done” for the day when I showed up. I had stated what I wanted two times before she took me back. Got to the chair and she was going to try to cut my hair dry. After she figured out and asked me if I wanted it shampooed.. duh.. she did that.. not very thorough.. that was the most un-relaxing hair wash I have ever had. . like to hurry up so she could get the heck out of there she took me back to her station and cut my hair quickly and rushed me out the door. After asking three times if she could blow dry it she obviously wasn’t going to and I shouldn’t have to repeat myself so I just left. Pay attention ladies.Some people should not be in the people business. You won’t be getting very many tips trying to rush your clients. Slow down and make it somewhat enjoyable. All the ladies were just in a rush to get out and go on their dates or whatever. I miss my hair girl that worked there. Treated people w respect and did what was asked. DONT USE JCPENNY. Take some customer service 101 classes.Services: Shampoo & conditioning
• July 2023 by Sarah Guthrie
  Love the ladies at JCPenny Salon. Sonya does an amazing job!!
• April 2023 by Mayra Garcia
  Hairstylist left my hair extremely short and choppy. Livid!!!Service: Hairstyling
• January 2023 by Sugar Lemonparty
  Pilar did a really great job! Would go back.
• November 2022 by Holly Morris
  Pilar did a really great job! Would go back.
• November 2022 by Jay Bryant
  Good service
• November 2022 by alicia v.
  Well I actually had a really urgent need of a haircut on Black Friday Saturday ... they got me in the day off my call.. Stacy was my stylist very helpful and friendly... thanx again will mos def come bk...
• December 2021 by B M.
  I went in to have a cut and color. I haven't colored my hair in 2-3 years which is evident by my many gray hairs. I advised the stylist the color I would like. I chose a dark violet color. She looks at me in puzzled way and says she'll be right back. She comes back with the manager and the manager questions me about the last time I colored my hair. I advised her it has been 2-3 years since I have colored my hair. She touched my hair held the ends of my and sort of smirked and said " the color you chose my not lift or apply properly because of the box black you applied to your hair" I looked at her and again repeated "I haven't colored my hair in 2 years!" She didn't believe which angered me. I told her I'm aware that true may not be achieved, thank you!" She walked off. The stylist then said she would section my hair then apply the color. She took maybe 20 minutes sectioning my hair which shouldn't take that long. She then went to mix the color which again took longer than necessary. She started front to back applying the color. She should've started back to front. I was in cosmetology for 2 years so I remember some things. She also got color on me. More than the average pro stylist would get on an individual. She took long applying the color. Overall I was at the salon for 3 hours. My hair originally was shoulder length and it's thick but honestly 2 1/2 hours is ok 3 is a little too long. The stylist did take her time and didn't seemed motivated to work. She was nice at times but slow. I will not return hopefully management can take refresher courses and the stylist can improve on her time.
• November 2021 by Katie Haywood
  They were very rude and pushyServices: Haircut
• November 2021 by Marie Mendoza
  Elva is the best!!
• November 2021 by Jassica M
  Terrible service!!! The hairstylist left bleach in my hair after poorly washing it out. I found out a few hours later when I got home. I will never trust a jcpenny salon ever again!Services: Hairstyling