TXB is noted for its very clean store and its exceptionally friendly, welcoming, and helpful staff. The team is vocal, smiling, and goes out of their way to assist customers, whether helping with an order issue, resolving problems, or even personally aiding someone in need. The staff is understanding and willing to help with various situations. They also help customers sign up for a rewards program to get a free item. Many customers express deep appreciation for the amazing service, calling the staff top notch.