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October 2023 by Kely Garcia
I bought a $1’200 package in Fort Worth thinking I had unlimited tans but no ! Midland made me pay !Service: Tanning
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August 2023 by Jen
I had a terrible experience with this location. The employees working that day do not like their job and the customer service is was horrible.The sunless bed stopped working during my spray tan and I had to call them from my cell phone to make them aware of it. I was dripping wet and there were no large towels provided when they came into the room to fix it. I was told to just get behind the door while NAKED! Keep in mind there’s a gap in the door where others could see as they passed by.Floors in the bed were not wiped down which caused a slip hazard. I came out way too many shades darker than what I paid for. When I came out of the room to ask about what happened the employees were on their phones and laying in the tanning beds! They said “oh it happens all the time and we just have to reset it.” The attitude was nonchalant and non apologetic while never putting the cell phone down to engage in a conversation with me.I reached out to management and still have not received a phone call from the owners about what happened. Very unprofessional establishment.
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May 2023 by Priscilla McKaskle
Well staffed, as well as friendly & courteous. Rooms & bathroom clean. Beds nice. Have always walked in & never had to wait.
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February 2023 by Melissa M.
Not a good experience. I feel like it is a rip off. Prices are insane and you can never get into beds.
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January 2023 by Connie Z.
Just moved to Midland last month..... I'm glad I chose Palm Beach Tanning. The girls are so friendly. The place is clean. And I love the beds. My daily and perfect 10 minute tanning getaway!!!! Thank you!!!!!
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January 2023 by Tiffiney Teasley
Well the child at the front running the establishment is about as rude as they come. She didn’t know the difference between annually and monthly when I was signing my contract and then said I was confusing her…. $38 for one tan? That’s more expensive than downtown Denver…come on people. Rude, unprofessional, and way too expensive for the okay beds that they have to use. What a joke of a business.Service: Tanning
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September 2022 by Brittney Land
I canceled this membership 4 months ago due to a broken back, I was told the membership was canceled however the membership withdrew 2 more times. I called again and talked to the general manager who said she canceled my membership and would have the last 2 months refunded. Not only was the last 2 months refunded but the membership withdrew AGAIN! I asked foe the corporate number to file a complaint and cancel my membership and it’s a customer service number that sends you directly to an answering machine. Seems like the only way to actually cancel this membership is to cancel my debit card so they can not withdraw again.Service: Tanning
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August 2022 by Osky
Most UNPROFESSIONAL staff and MANAGER at a Palm Beach. I cancelled my membership and I got charge for another month which I understand it’s policy, $16.45 to be exact but i also got charged an additional $32.95. I called and the manager (I don’t know how she got that position since she couldn’t help me) said she didn’t have a reason why I got charged $32.95 and that I needed to call corporate.SHE HUNG UP ON ME when I asked what her name was, I called again and she said they were having problems w their phone. She never gave me her name.I’ve been to Palm Beach in Chicago, NYC, Dallas and more places and never got this treatment. Palm Beach Corporate really needs to look for a different staff.Service: Tanning
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May 2022 by Melissa McLendon
Palm Beach tanning is the best tanning salon! Centrally located as far as tanning salons go, and your choice of membership levels. The employees are always friendly and helpful!
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May 2022 by Therese B.
Clean tanning beds and business. There is usually no wait. Staff is nice! Great products offered!
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April 2022 by Alex A.
Amanda was awesome! She went through all the beds and explained them all and didn't try to force anything on me. The place was super clean and beds were as well.
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January 2022 by Christi H.
I just moved here from San Antonio. The girls at Palm here in Midland transferred my account very smoothly. They all worked together to make me feel special and I appreciated them. Thank you ladies! Happy New Year! Christi
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October 2021 by Permian Basin Homeschoolers
I canceled this membership 4 months ago due to a broken back, I was told the membership was canceled however the membership withdrew 2 more times. I called again and talked to the general manager who said she canceled my membership and would have the last 2 months refunded. Not only was the last 2 months refunded but the membership withdrew AGAIN! I asked foe the corporate number to file a complaint and cancel my membership and it’s a customer service number that sends you directly to an answering machine. Seems like the only way to actually cancel this membership is to cancel my debit card so they can not withdraw again.Service: Tanning
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July 2021 by Cheryl Miskell
Quick, easy and pleasant staff.
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May 2021 by Amanda Rocker
Great staff. Clean beds.
