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August 2024 by Whitney
I definitely like going shopping in there, found some cool graphic tees, however I went to take clothes in there and they didn’t take half of my stuff which I find odd because it was very nice, not even worn stuff… when I shopped around they had iron pressed graphic tees, very worn shoes,, stuff with shein tags on. I guess it depends on who the person is going through your clothes that day, idk, Very odd. But I took what they gave me which I think was pretty low but I was just going to give the clothes away anyways so if you’re actually looking to get money from your pieces don’t expect much for them.
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August 2024 by Nicole C.
I would not recommend selling to Plato’s. They give you MINIMUM for your items. You are better off selling online.
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July 2024 by Alyssa Williamson
I had a highly disappointing and frustrating experience with Plato’s Closet Midland. I entrusted them with several items for consignment, but unfortunately, a number of my items have gone missing.
I would strongly advise against doing business with them if you expect an honest service. At the very least count every item in front of them upon drop of and then again at pay out.
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February 2024 by Honest Reviews
First time going in here, this week. Made a decent amount of cash for items I no longer needed. It took longer than expected, but it was worth the wait. Next time I'll actually browse.
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December 2023 by Marissa Gutierrez
Our first time there & walked in 3 times 1st: walked in just to find out they had to be folded & NO HANGERS!! So we walked back out to the vehicle folded the clothes2nd: soon as we walked in we were told “they had to be in a bag” walked back out, a nice lady gave us a bag as she was walking to her vehicle3rd: walked in she asked “do you have another bag?” We said “no” she said “we will take it this time but next time make sure you bring a good bag incase we wanna return items we use the same bag”So heads up for the people who never been here make sure you call to ask questions, i didn’t cause i thought they would not be this picky about hangers & bags, oh and make sure you have your ID, i didnt have to pull mine out cause we decided to donate the clothes after everything but they will need your ID
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November 2023 by iamomar cruz
THE BEST PLATOS IN THE STATE OF TEXAS
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November 2023 by Nadja
I had a great experience selling here and have come in a few times before to shop. The staff was kind and I appreciate that they let you see what they wanted to buy before committing. They also folded everything back unlike other locations that return your items unfolded.
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July 2023 by Brittany V
Lowballer's for sure! Customer service needs major improvement! Plato's closet has guidelines to follow when bringing in clothes. It needs to be washed, folded neatly, no plastic bags. That's fine I can't take my time and do that, but y'all clearly don't take time to give the customer unwanted items back neatly. I picked up my unwanted items and they were unfolded and wrinkled. I brought them in freshly washed, folded neatly and unwrinkled! I also don't think y'all should automatically keep the wanted items and have them out on the floor ASAP because a customer can change their mind or wants to negotiate for more money. Y'all need to keep the wanted items nearby so the customer can see what y'all kept. That's not good business practices and I will see if it's legal as well!
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July 2023 by B V.
Lowballer's for sure! Customer service needs major improvement! Plato's closet has guidelines to follow when bringing in clothes. It needs to be washed, folded neatly, no plastic bags. That's fine I can't take my time and do that, but y'all clearly don't take time to give the customer unwanted items back neatly. I picked up my unwanted items and they were unfolded and wrinkled. I brought them in freshly washed, folded neatly and unwrinkled! I also don't think y'all should automatically keep the wanted items and have them out on the floor ASAP because a customer can change their mind or wants to negotiate for more money. Y'all need to keep the wanted items nearby so the customer can see what y'all kept. That's not good business practices and I will see if it's legal as well!
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May 2023 by Soto Family
Xl to large pls don’t waist your time they judge you right away they don’t even take the time to go thru all of the clothes they just figure out they don’t want ur size and that’s it
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February 2023 by Amber
Inconsistent, ill informed, rude and worthless staff. This whole business plan is to purchase clothes! Going in three times this week and for the third time getting told “We are too busy to buy today.” No one was in the store at 12:00 on a Sunday. I have absolutely no problem with rules but set them and keep them consistent. This location moves the “rules needle” daily and depending on how much work they (the paid staff) feels like doing! It’s absolutely mind blowing this location is still in business with employees that are supposed to provide customer service… What a thought?! They have officially lost me as a paying customer but also for selling (haven’t even been able to see to them after three attempts) going forward my clothing will go to goodwill. This franchise owner has some serious work to do on the staffing and rules front because it’s a joke right now.
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February 2023 by Saranda G.
This is the most worthless inconsistent franchise of Plato's I've ever encountered!! All their employees are rude, ill informed and have zero give a shits about customer service! Mind blowing when their WHOLE business plan revolves around buying clothes. Three times this week I did what I was told and then show up to get told something completely different! I came in today and was told "we are too busy for buybacks today" Sunday at 12:00. Go figure, yet another establishment in the Permian that employed people to NOT do their job!! Set your rules and keep them the same! This location constantly moves the "rule needle" to their level of how much they want to work that day. Great, outstanding job Plato's of midland I will never be a purchasing customer again or give you one bit of my clothing to buy. It will go to goodwill or in the trash because I will never accept being treated the way your franchise and it's employees willingly choose to treat people!
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January 2023 by ItsJakeBrahhh
Kinda interesting to read all the sour comments about selling at Plato’s. Had a great experience selling this week, I was offered $250 for a tote of items. I think the main thing is to be realistic about the clothing your trying to sell there. You can’t expect to get top dollar selling brands that don’t hold value. For example Lululemon holds value better then Nike in athletic wear, and Rock Revival holds valve better then Levi’s in denim. I love this Plato’s for selling and shopping, always good deals to be found. I would just recommend not getting your hopes up when you go to sell Forever 21 and other fast fashion type brands.
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November 2022 by maggie gonzalez
The manager there looks at women very inappropriately!! I dont want those vibes of being uncomfortable when I want to go that’s straight up weird !!!
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November 2022 by Maria Zubiate
If I could give them a 0 stars, I would but I have to at least choose 1 star to proceed with the review. I wish I would have read reviews before taking them my items. The give you next to nothing for brand new expensive clothing, mind you with tags still on them, on top of having horrible customer service. Do not waste your time, you'll have a better outcome selling anywhere else.
