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March 2024 by Denise M.
Horrible customer service and sales people lie through their teeth. ..................................................
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February 2024 by Elier Pena
Very good excellent service
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January 2024 by Amanda
The ladies are all very nice at this store but I feel I could have gotten better services if they weren’t to busy planning there time outside of work. Constantly on there phones with there personal lives instead of focusing on the customer could have probably saved me about an hour of them not messing up because they were to busy on there personal phones.
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October 2023 by D Short
Very helpful staff.
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July 2023 by Paislyn Chambers
Te’asia was very helpful and made the process of me getting a phone fast an easy. She also helped me with finding the best deal with the lowest prices. They also carry accessories and extra chargers. Not to mention She was friendly and very attentive to what I was needing and answered any questions I had thoroughly. When visiting the midland store ASK FOR ASIA ?
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July 2023 by Tyrisha Jarrell
I had a good experience when I visited t-mobile. Asia was helpful in answering questions about my internet. She was patient with me and answering all of my hundreds of questions.
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July 2023 by Alieyah Jarrell
Went in to just transfer my stuff i don’t even have tmobile i have boost and the ladies were very helpful and kind and entertaining while waiting on the transfer especially TeeAsia
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July 2023 by kenneth gilbreath
Went in to pay my account and the young lady there does not need to work there very rude and wow. Pretty sad she was more worried about her phone and the guy she was flirting with them helping a customer. Guess I irritated her cause I came in. Went to the one on Wadley and couldn’t say enough good things they handled everything quick and easy. Guess it just shows how one bad location can hurt a company
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July 2023 by Vanessa Bryant
Customer service was good, the lady helped me with a good deal for 130 except my total for two plans had came out to be 150 in the end.
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July 2023 by Latunya Foster-Garrett
Not very happy with T-Mobile right now so I'd rather not respond
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March 2023 by Mary Campos
We waited until 12 and no one came... at 12.08 3 employees arrived and they still told us that they would be open in 15 minutes ...and 6 more min .....waiting
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January 2023 by Tiffany Fuentes
We got upgrades and the employees were so helpful and so patient with us. Made sure they took care of everything we needed’ happy faces and the kindest people.Klarisss and Aidee helped us. I believe that was their names, super sweet and so helpful! Definitely will go back here if I need help with anything
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January 2023 by Melinda Clark
Slow, inefficient service! Two people working. One working with a customer while the other loaded me into the wait queue at which time I said I needed a new SIM card (which is a 5 min transaction). There was only one other person in the store ahead of me in queue; however, instead of the second worker assisting me, I waited 45 minutes while the next person in line was assisted. When completed with that customer, the second worker decided to take the 5 minutes to provide me with the new SIM card, which she easily could have done the first 10 minutes of me walking in the door. Ridiculous.
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November 2022 by Karen Street
When I first started using them, I had no problems. After a year , one thing after another seemed to happen . When one situation would be fixed, another one would happen. Even tho your able to buy an Apple phone from there, the assistance after that is minimal at best. The techs there are nice & helpful.
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August 2022 by Ashley Applin
I just absolutely LOVED Janette.. Her vibe , personality and Customer SERVICE was amazing! She definitely needs some type of Recognition! Thank you
