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February 2025 by Vanesa Galindo
Charles was very helpful, fast and polite when we went to submit our passports. Thank you for making this process very smooth!
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February 2025 by Ryan Yancey
Laziest/ most worthless staff. Refused to do passports even though they’re listed as doing walk-ins. Not one other customer was there yet we were turned around?! The epitome of worthless. The employee should be investigated and see if they even do their jobs in the first place.
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January 2025 by Bo Ward
No help for a passport. Sounds like a daycare or nursery in there. No Joke. Federal employees looking after babies? Weird.
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January 2025 by john hunt
It says you can go in on Tuesday from 1030 to 1130 to get a passport. Currently theirs 1 customer here and two postal workers. I asked Charles that works here and he said," no walk ins." I said that it says online we can walk in at these times. Charles says he has no control over website and he can't call me to tell me this service isn't available. I have no idea why Charles said he couldn't call me nor does it make any sense because it didn't ask him to call me. I suggested that he put a request in to correct that theirs no walk ins. You find out when you drive over! Government at its finest!
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September 2024 by binod chhetri
This guy is really rude
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September 2024 by Maria Garcia
If I can give no star I would! We were late by 5 minutes because of Odessa traffic we left with plenty of time and we encountered traffic and an accident.
There were no clients but we still didn’t get to be serviced for passport. This is the second time in a month USPS worst passport services place do not even consider it.
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June 2024 by zach fox
Went in to get passports had everything pre-filled out and he refused to take us. Said he was too busy for us and had no help, we were the only customers in the building, told us to make a new appointment in July and come back then.
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June 2024 by Ra Ja
I love delivering on usps facilities ! They are quick as like electric and plus light loads ! Been delivered semi load more then 18 loads and loved it all the every facility
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April 2024 by Maria Amaya
The service is very slow, there is almost always only one person attending to passport procedures and everything else
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April 2024 by Delilah Ingle
My husband misplaced an Apple Airtag in Gail, Texas. The person who found it mailed it to me in Loop, Texas.When it arrived, the envelope appeared to have been tampered with and the Airtag was gone.I used the “Find My” application to try to find out where it was. It is at the Midland Post Office at 10000 Wright Dr., but I have no way to contact them to find out whether it has been found. None of the choices on the call tree allowed me to speak to a real person, and none of the choices were of any help.
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February 2024 by Donald Cole
Were I get my mail
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February 2024 by ProtocolHD
Went in for a walk in for a passport, which I think their hours are 10:30am - 11:30am and I got done in less than 20 minutes. Everyone was nice and efficient. I came in already with my application completed, photo, and other identification stuff which helped too
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February 2024 by Mark Mendoza
Man these folks are the most arrogant the old white lady and Charles I think they’re the only ones that work the desk. Charles clearly is incompetent, can’t believe they still work there with all these reviews agreeing that the post office needs to raise there standards and hire accordingly
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December 2023 by Erlys Molina Martinez
We have come twice to get my daughter's passport and it is always a different pretext, the office is always empty and the man never wants to answer, the first time he gave us a document with what was needed and now we brought everything and we He changed to something else that was needed differently, we said we were going quickly for the document and he tells us that we have to make another appointment for two more months, an office that never serves anyone is always empty, that man spends his time sitting without serving anyone, it is an office that is isolated and there are never clients, why do they give me such distant appointments, besides the fact that the man does not like to work and mistreats us when he has to, they have to do something with that, no It can work like this because he receives a salary to serve the client, until when is this going to be with that man, what do I have to do to be able to get a passport for my daughter, because here it is impossible
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December 2023 by yetsica quero
one star is not worth it, zero is what that postal office deserves, lack of consideration of respect for the public, of racism, lack of preparation, it is a shame, it does not work, they spend the day boneless, the man does his job very poorly, they must prepare him or Give him a pass, because he is lost, we asked for information from his manager and he gave us the number of another office on Wall St and there they told us that they had nothing to do with them, that is to say, once again he bullied us without giving us a real reason, it couldn't be That none of the bosses see their bad work, how that place works, there are no words to describe, the lack of everything, a helplessness of not being able to do anything and continue doing bad work.
