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September 2024 by Yessenia*Yezzy324 Apodaca
Super easy and quick. Fairly priced. I was in and out in 15 mins
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September 2024 by Cass
Very honest and reliable place.
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August 2024 by Akzhol Tairov
Madam that replied to my phone call was too rude with me, so i decided to not to go to you guys. Please assign them to customer service training)
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July 2024 by Manuel Campos
The girls were very friendly. Get in and out quickly, a great experience. Thank you so much.
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July 2024 by Adam High
They did a great job ,quick,efficient,professional!!
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July 2024 by hayleigh
double charged me for my windshield replacement????
edit: yeah i did call, can’t leave a voicemail. three days after my appointment i’m double charged, i’m going to leave a one star review..once this is resolved i can fix my review.
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July 2024 by Moya Sutton
Front desk staff was very professional and helpful overall experience was great.
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July 2024 by Rachel Worsham
Great front desk staff Ashley helped me she made everything so easy and convenient for me I was having trouble getting in at the dealership I called over to u guys got in asap thanks to your staff thank u guys so much
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July 2024 by JP Gonzales
The 2 front ladies are complete jerks with attitudes-- the skinny hispanic one in particular. I will never go here for any service what so ever!! Even when I initially called 2 weeks ago, the person I spoke to was rude to me over the phone. After I hung up, I told myself, "wow that person was rude." Today when I arrived to bring my vehicle in, they refused to take my vehicle because I was late for my appointment. I was never told that verbally before I made my appointment that this was there policy/conditions; so I had to find out the hard way along with condescending demeanor and unprofessional gestures. I tried explaining to her why I was late d/t work, but she cared less what I had to say. I called the Odessa locations and the staff were much nicer and have better customer service etiquette. I will be taking my vehicle to the other location and they will get my business from here on out. I am well connected within the community and will tell ALL my colleagues within the medical field(both Midand and Odessa), oil field business's that are owned by family and friends, and to any one else that needs a windshield or glass service, to NEVER GO HERE at the Midland location on 607 S. Big Spring Street for nothing!!!
Go to the Odessa locations...you will be treated better.
Also, no need to reply with with your ridiculous rebuttal to justify the actions of your front desk staff. I just read through numerous reviews stating the same thing on how the two front people were rude and treated people horrible in one way or another. Obviously you don't care what people are saying since the consensus is clear what the recurring complaint is at this location and these people are still employed. Funny how the common denominator of complaints are about these two individuals. That speaks volumes about you not caring about customers!!
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June 2024 by Mae Coppedge
Got me right in! Front desk girls were helpful.
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May 2024 by julian roman
Was 17 mins late due to traffic accident, had to reschedule. No good. I mean what is 17 mins. Not like they were just waiting on me. Them guys were working on other vehicles still
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May 2024 by ScorpionKnight
hard to say.. they brought the wrong window when it was made very clear the make and model and the electronic features the truck had to ensure proper fit. so... never got a replacement
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May 2024 by connie sanchez
Such a blessing! They were so nice and unbelievable in getting my vehicle calibrated after all the trouble I had with Ford. God bless all of you and your business for helping a mother out! You'll never know how much I appreciated your understanding and kindness. This is proof that Wonderful people still exist!
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May 2024 by Sergio
Had a great experience there and the front desk lady (Lexy was her name I think) was super nice and helpful! Got me out in a jiffy.
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April 2024 by astro Rodriguez
They did an awesome Job! But the front ladies who work in front were bashing and talking bad about customers being annoying and saying how this company sucks Sad people they have working for them! But the guys did great on my vehicle! We don’t have time to sit in there and hear drama
