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October 2023 by Kristy Cox
Always a friendly bunch and so welcoming. It’s definitely your neighborhood hardware store.
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April 2023 by Chrispy Tea
They literally closed to door in my face after I bought something and they gave me the wrong item. I’m on a big job and needed to quickly swap out staples because they handed me the wrong ones. I stood at the door as they locked it in my face, wouldn’t look at me in the eyes. There were 5 of them and also I assume the manager. No one would acknowledge me or give me the time of day. I’ll be sure my subs do not buy from here ever again. I only deal with businesses that treat others like humans.
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August 2022 by Mike Allen
They always have what I need with a smile.
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July 2022 by Shawn Hughes
Super friendly, great customer service. They had the roofing screws I needed for a great price.
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February 2022 by Freedom G.
Wonderful customer service and selection! I went in to copy keys and was pleasantly surprised at their outdoor and paint sections. Love this hardware store!
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January 2022 by Pam Hayes
First off— I believe in helping small businesses which is why I came here in the first place. So I was browsing — checking out the deals. I couldn’t find the plumber tape and some guy was eager to help and was very professional. That’s where the professionalism stopped. My cashier—name starts with ‘G’ was not professional. Things she did— there was a display of flashlights right by her— no price—when I asked how much —with sarcasm she answered; I don’t know… then when I was paying I handed her cash—-apparently incorrectly so she took the time to rearrange my bills, making sure to smooth them out, then when giving me my change—-did so in a manner which caused the coins to fall to the counter. I left and as I was leaving— I heard her welcome the next customer with a wonderful greeting… perhaps she was having a bad couple of minutes when I came through her line—only she knows why she was unprofessional in her dealings with me. I won’t be back.
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January 2022 by T R
This place is seriously lacking customer service. I visited the store today and the cashier was extremely rude for no apparent reason. I just moved to the area and I was shopping here for my business, but I will not return nor will I recommend this place to any of my clients.
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January 2022 by Robert Rostamo
They are Always helpful and it’s very easy find items in the store.
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December 2021 by Kim Rostamo
Love this place!!! They always have what you need and the staff is incredible. Beats the big box stores any day!
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November 2021 by Bob H
Got everything I needed. In and out quickly. Junior was a great help.
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August 2021 by D A.
I have been going to this store for over a year now because its the most convenient and I always find whatever i need. I walked in today and there was a german shepherd dog in there walking around. I didn't think anything of it and went in the aisle to look for the item i was searching for. I looked down and the dog was standing right next to me and started barking at me unprovoked. I called out to the employees to make them aware there was a dog in the store. An employee walked up to me and said the dog is harmless and there is nothing wrong with what just happened. I got upset and asked out without buying what i came for. I think that is very inconsiderate and unprofessional for this store to allow an employee to bring a dog to work and allow it to just roam around the store without a leash. I will hate to think the dog came up to me out of everybody in the store because I was the only african american in the store. I sent them an email as well as leaving this review on here.
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August 2021 by Travis Stone
Great place to go and everything I needed and more everybody treat you like family
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August 2021 by Noah Brown
Couldn’t ask for better service from a hardware/ supply store prompt, friendly, and educated staff make the experience fast and easy to get back to the job site. The only place to stop for in Midlothian/ Ellis county for your hardware/ home supply/ or construction needs.
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August 2021 by David Stevens
Welcome at the door and 2 employees asked if I needed help. Everything is well organized and I love the store.
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August 2021 by Dan Bailey
It's always good that's why I go there