-
March 2024 by Marcos Reyna
They stole more than 240 dollars from me, the year of the contract was fulfilled a month before the contract ended I called them so that they would NOT renew the contract again, they did not care about me they continued with the collections and sent my account to a collection agency, the worst place is not fences here, scammers.
-
February 2024 by Matthew
I have tried to cancel and I’m not in this area and they try to make you come in to sign a paper saying you want to cancel. SCAM. Sign up for literally any other gym, there will be more amenities anyways.EDIT same generic response to this review because they could not care less about their customers.
-
January 2024 by Lindsay Wilson
Friendly staff and overall nice gym to workout at.
-
January 2024 by Jazmine Burt
I scheduled a tour at 5 pm have been sitting in the cold and rain waiting for someone to come. How do you send a confirmation/ reminder text and no one actually there in the office , I will be taking my business somewhere else , it’s sad I can’t go to gym that right of street form my house .
-
December 2023 by Ryan Splawn
Whatever you do, do NOT choose this gym. I have been trying to cancel my membership for over 6 months. Called, text left voicemails and never even got a return phone call until I put a stop payment at my bank. My key fob hasn’t worked for 6 months and they refused to answer calls or texts about replacing the fob so I have thrown away over $400 for a service I don’t even have access to. Now that I put a stop payment and shut off their money, now they are harrasing me about having to pay for 2 more months to cancel my membership. Funny how they call back when the money stops. DO NOT USE THIS GYM. Their customer service is horrendous.
-
November 2023 by Gloria Arvizu
Cardio is not the best but the manager informed they are having a refresh soon! Love new management and the gym vibe was great. Nice friendly place
-
September 2023 by Kyle Malone
I travel for work any use many other Anytime Fitness gyms around the country and this is by far the most broken down. Sucks too cause it’s my home gym. Cardio is same equipment from 10+ years ago. Pieces are falling off everything in this place including the rubber on the weights. Looks like who runs the gym just changed again… but that still doesn’t fix the equipment.
-
September 2023 by James Bond
U won’t ever get ahold of them. Maybe answer the phone? I left a voicemail trying to cancel my contract which ended after a year, so now I’m able to cancel and they won’t ever pick up. Gonna go through my bank now
-
August 2023 by K Dog
As a temporary gym while on vacation I need to say that it was ok but not sure what is going on with AC as it was too hot in there. Honestly reduce the temperature and it might have a higher rating. That being said the equipment is old and quite clunky, I would recommend a refresh, especially Cardio equipment and some of the wire weight machines.
-
August 2023 by Texas Gigi
I love anytime fitness but the Midlothian location needs to be cleaned. Bathrooms are filthy. Theres blood on the wall thats been there for 4 days. A lot of leather padding on equipment is cracked and torn along with broken phone holders and knobs on machines. Mirrors have hand prints and smears. Is anyone cleaning?
-
July 2023 by Aaron
Whole gym has outdated and mostly broken equipment, plates scarred up and missing outer layers of rubber, terrible storage for weights so they're just scattered all over the gym, some of the machines are so loose in the joints they wobble like they're coming apart, the water point barely works, the bathroom door on the far side doesnt lock properly, and the open floor area is too compact for more than 3 people. I've seen more respectable highschool gyms than this AF...
-
May 2023 by Johnny W
DO NOT GO HERE!!!!! PLEASE READ. Okay so I had canceled my membership back in September of 2021! It's 2023 and I am still fighting to cancel and get my money back , I'm constantly out of the state and country which makes it that much harder to cancel my membership. I went to the gym all the way back in 09/09/21 to cancel BOTH memberships on my account from the beginning of the year. I was told it was good , got an email saying it was canceled and later realized I was still being charged. OF COURSE they only canceled ONE of the accounts and conveniently not the one that was PAYING for them. I had to go yet again to cancel my account and was told a bunch a b.s of why I was still being charged from JACQULINE JENNINGS the general manager. I was told she was just a "sitting duck" and ultimately had no control. Over 2 months later (over a year from my first attempt) I get an email from BRIAN BARELA saying that it was yet again canceled and that the cancelation "fell through the cracks" with no effort from him to remedy the money that had been basically stolen from my account. Here we are in 2023 still being charged. ULTIMATELY I HAD TO CLOSE MY CHECKING ACCOUNT AND GET A NEW ONE JUST SO THEY WOULD STOP CHARGING ME! if you ask me this place a scam and purposly makes it difficult to cancel your membership. I would give this place -10 stars if I could , as at this point they have stolen over 700 dollars from me. ANYTIME FITNESS REFUND MY MONEY. Im starting the claim process with my bank in order to get my money back. AGAIN DO NOT USE THIS GYM YOU HAVE BEEN WARNED.
-
May 2023 by Johnny W.
DO NOT GO HERE!!!!! PLEASE READ. Okay so I had canceled my member ship back in September of 2021! It's 2023 and I am still fighting to cancel and get my Money back , I'm constantly out of the state and country which makes it that much harder to cancel my membership. So I went in all the way back in 09/09/21 to cancel BOTH memberships on my account from the beginning of the year. I was told it was good , got an email saying it was canceled and later realized I was still being charged. OF COURSE they only canceled ONE of the accounts and conveniently not the one that was PAYING for them. I had to go yet again to cancel my account and was told a bunch a b.s of why I was still being charged from JACQULINE JENNINGS the general manager. I was told she was just a "sitting duck" and ultimately had no control. Over 2 months later (over a year from my first attempt) I get an email from BRIAN BARELA saying that it was again canceled and that the cancelation "fell through the cracks" with no effort from him to remedy the money that had been basically stolen from my account. Here we are in 2023 still being charged. ULTIMATELY I HAD TO CLOSE MY CHECKING ACCOUNT AND GET A NEW ONE JUST SO THEY WOULD STOP CHARGING ME! if you ask me this place a scam and purposly makes it difficult to cancel your membership. I would give this place -10 stars if I could , as at this point they have stolen over 700 dollars from me. ANYTIME FITNESS REFUND MY MONEY. Im starting the claim process with my bank in order to get my money back. AGAIN DO NOT USE THIS GYM YOU HAVE BEEN WARNED.
-
May 2023 by Alejandro Sanchez
I went to ask him a simple question to see if they had a specific machine and he answered very rudely. I came during the staffing hours so I don’t know why it bothered him so much to answer my question. I won’t be recommending this gym anymore which is sad because the lady in the office is very friendly but she wasn’t there today so I asked him but I guess vacuuming the carpet was more important than talking friendly with the customers.
-
May 2023 by Just Sam
THEFT AND FRAUD!!!!!! This place is only here to steal your money. They continue your membership even if you cancel and have confirmation numbers. They don’t want it to look like people are leaving the gym so they will put in every last effort to continue to take from your account. Make a complaint with the Better Business Bureau as well as contact corporate and let them know exactly the fraudulent and theft activities they practice at this gym!!!!