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July 2024 by B Piper
This is a quick in/out AT&T Store here in Midlothian. Quick because staff is usually reading a book or sleeping & not paying attention to cars driving up with customer inside! Good for a quick fix to your cellphone.
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May 2024 by Harriette Fowler
Helpful, friendly, & knowledgeable personnel!!
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May 2024 by Jack
Had to wait for the safe to open and then system was down and had to make a second trip
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May 2024 by Young Omar
Great store Ocean Gomez
helped me with my phone great customer service as well.
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March 2024 by Alyssa Newman
Staff is great. Daniel is my fave
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March 2024 by drmayberry3
The Manager Ocean Gomez really helped me out in getting my new account set up. He took his time and heard me out and guided me into the perfect plan. Thank you Ocean! I will definitely recommend this store to anyone.
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March 2024 by gabrielle ross
Very friendly staff and nice environment! Got my phone traded in thanks to Ocean and all of his help. Very knowledgeable and kind thank yall so much!
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March 2024 by Quintin Ratliff
Best AT&T experience I’ve ever had! I highly recommend this location and the manager Ocean made things very quick and easy!
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February 2024 by Brandon Money
Went into the store so I could uogrqde my galaxy s22 ultra to a s24 ultra because the curved screen was just becoming too annoying to deal with. Ocean helped me in less then 30 seconds and then got me fully set up on the new phone. Went back later that afternoon with my sister and yograded her from a galaxy s9+to a galaxy s24 ultra as well. Daniel was very quick to help and ge us started before he had a call, and Alyssa helped finish us up and get her set up. Very satisfied and will be back in the future
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February 2024 by Edwin Carvajal
Very good experience, attentive and helpful
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February 2024 by Anna Darling
Alyssa was amazing, sweet, and patient. Also knows what she’s talking about. Definitely recommend coming to this store and seeing her!
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December 2023 by Robert Thorne
Edgar & Gavin took care of business ?
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November 2023 by Nattalie Jackson
Kai was excellent, knowledgeable and professional. We will continue to work with him for all of our AT&T service issues. The entire staff worked together to ensure we were taken care of. We purchased two cell phones that were not in our plans or budget. We took advantage of the opportunity for us to get the best possible deal and service in Midlothian on yesterday. Thanks Kai and crewPlease stop outsourcing to countries with language barriers…cheap labor is not good business
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November 2023 by Taylor
Great experience, the guy who helped, I think his name was Alex, full of life, fun and easy to work with. He even went to another store to get the phone I really wanted when he found out it wasn’t in stock. Y’all don’t pay him enough for that kind of customer service
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November 2023 by Malea Jaffe
Alex was absolutely terrible and couldn’t fix my phone. He was rude, condescending, and didn’t know how to fix the problem with my phone. He spoke down to me and quickly blew me off to help other customers in the store. I went to the second store in Midlothian where Laurie (sp) fixed the problem quickly and respectfully. I will NEVER send anyone to the AT&T near Walmart. Absolutely unprofessional and terrible service.
