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March 2023 by Kellie Wheeler
Very unprofessional and I have never had so many issues picking up medication.
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September 2021 by Foodie L.
Worst pharmacy operation! Came to pick up a prescription on a Saturday. Even though there is a possibility of having 3 available lanes, they choose to use on one, and it is for both Covid test and prescriptions?? I don't know who had this bright idea, but it's a horrible one. Covid testing takes time and should be done in a separate lane, as every other pharmacy in the country does it! Not only was the car line around the whole building, but when I tried to go inside to pick up my prescription there was a huge line of people as well just for pick ups. I don't know what is happening at this location, but it is being poorly managed and run. It should be a quick process for pick ups, yet somehow this can not be managed. I highly suggest people find another pharmacy to do business.
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February 2021 by Peter Peter
They cut a deal with some insurance companies so your business is guaranteed.
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December 2020 by Sylvia Allen
Service at the pharmacy was excellent. Fast and efficient.
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November 2020 by Dasha Green
The pharmacists are completely rude and unprofessional. I had a phone call from them to pick up prescription and when I answer I got a rude “In a minute”, rest of the time she talked she was just highly rude.
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November 2020 by john larue
Slowest place in town . Slowest place in town SMH. Who manages this place?
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September 2020 by greenm2346
Jamie (in the pharmacy) was excellent! She was helpful, knowledgeable, and patient while helping me with my prescriptions. Outstanding customer service! Thank you!
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February 2020 by Donald Campbell
Belinda is the rudest , unhelpful person to ever work here. Please fire her, she is awful. Thanks.
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February 2020 by Shanique Williams
One of the cashiers here is very racist as I was checking out she dropped my money on the counter like I was an animal or something that's sad that people still are like that they judge you by the color of your skin...
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December 2019 by sahyain carter
no a great experience
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September 2019 by Trista McCormick
The staff here are really helpful and friendly. You can tell they are understaffed and overworked. From what I've read online, CVS has cut hours severely-and you tell by the looks on the staff's faces that they are burned out. Sad. I was also told the pharmacists work 13 hour shifts and get no breaks. That's disgusting, dangerous, and illegal. I will definitely be Contacting corporate to complain about how they treat their employees, because that trickles down into customer wait times and service! Disgraceful CVS!
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August 2019 by Traci Edwards
I don't know why this location gets a bad rap. I have used them for 10+ years and have always had a good experience. Belinda is always so helpful and the pharmacist has been great too. I wish I could get all of our prescriptions filled here but sometimes due to price we have to go elsewhere which isn't their fault!
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August 2019 by Jamie Bourquin
It actually upsets me to have to leave this review. We have been loyal CVS customers for over 15 years through multiple moves and towns. But the CVS here in Midlothian is terrible. Pharmacists are rude and neglectful towards their duties, and prescriptions are never ready on time. I like to give people a fair chance but I've had one too many negative experiences with this particular CVS to continue service with them anymore. I'll be taking my business elsewhere.
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July 2019 by Golden Phi Music
Great customer service! Trista was so kind when she checked me out. I am really looking forward to coming back.
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June 2019 by RJ C.
I had an amazing experience with Belinda at the pharmacy. She communicated between 3 parties to get my prescription problem solved. The customer service at this CVS is amazing! Belinda was on the phone for 15 minutes trying to figure out what was wrong and didn't stop until she got it solved. Amazing Amazing Amazing!!