Mattress Firm Midlothian Towne Crossing is dedicated to providing customers with the best sleep solutions. The store boasts a team of Sleep Experts® who undergo over 200 hours of training to offer personalized recommendations on mattresses, bedding, and essentials. Customers can shop confidently with the Love Your Mattress Guarantee®, ensuring access to America’s top brands like Sealy®, Tempur-Pedic®, and Serta®. The store also offers a 120 Night Sleep Trial® and flexible delivery options. Reviewers consistently highlight exceptional customer service, particularly from staff members Joe and Jerry. Customers describe their experiences as stellar, noting that Joe is attentive, knowledgeable, and focused on individual needs without any high-pressure sales tactics. Both Joe and Jerry are praised for their friendliness and ability to help customers find the perfect mattress at the right price. The overall atmosphere of the store is welcoming, making it a highly recommended destination for anyone in search of a new mattress.
I had a fantastic experience at Mattress Firm in Midlothian during the Black Friday sale, thanks to Courtney, a kind and helpful salesperson. She was warm and welcoming, and dedicated to helping me find the right mattress and adjustable base to help ease chronic pain. Courtney put together a custom outlet package that... read full comment
July 2026
Joe at the Midlothian location was super helpful with tracking down what I wanted!! Very thorough with explaining everything and helping set up my delivery!! 10/10 recommend
June 2026
Highly recommend. They had a perfect mattress for what I wanted. The manager, Joe was very helpful and answered all my questions as well as explaining their service, warranty etc. Being close by to my house and having what I needed along with taking advantage of the holiday sale, what more could I ask for?
