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November 2023 by Rodney H.
Never again! This place is absolutely horrible. Paid for FULL SERVICE and when I pulled in to have my vehicle finished I had several employees look at me like I was inconveniencing them. Mind you I was the ONLY vehicle there at 9 am. Do yourself a favor and go elsewhere. This place is a fake car wash.
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October 2023 by Sara N
Horrible service. Paid $29 and had to tell the two young men them had to vacuum and clean the windows both exterior and interior, they needed to wide down the car . An older gentleman came out and went over all their work because he knew they did a horrible job.
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September 2023 by Jean DeVille
I was at the alternate window for about 10 minutes and didn't work finally went to the other window. Man didn't clean my rims at all. Very disappointed in visit. You need more help don't you.
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August 2023 by Leisa Moon
I just pay the $7 and do it myself because I always had to redo it when I get home. TODAY, a young man (Alexis) came up to ask if all was ok. I asked if he did the tires and he said only if you paid a certain price for the wash, so I said, “Ok, “ and continued my cleaning. Within a few minutes he returned and started shining the tires for me. When he finished I tried to tip him three times and he would not accept it. THIS is what customer service is about! There are a lot of employees who don’t do a good job and just don’t understand the concept of going above and beyond. ALEXIS saw an older woman in the heat and his heart told him to help. I’m sure he will have a bright future ahead of him. Please hire more people that takes pride in their job. It’s become a thing of the past and it’s sad and frustrating. THANK YOU, ALEXIS!
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August 2023 by Christina Wiley
They did a great job on my car today! Highly recommend!! Very hard workers that don’t always get the credit they deserve and they’re having to work in this Texas heat and it’s no joke!!!
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July 2023 by Mike D.
If you need a quick cheap rinse off fine but anything else you need to stay away, I went today needing both interior and exterior done and now wish I had just waited...... The folks acted mad that I had even brought a vehicle in and they really half assed doing the interior. Console wasn't wiped down, cup holders not touched, mirrors wiped with a dirty rag leaving spots and seats not vacuumed..... Never again!..... Going to the Car Wash on 287 between Midlothian and Waxahachie...... They are more expensive but do a great job.
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July 2023 by Nada Osborn
Cindy is amazing she is the only one that takes pride and dedication to clean my car .She had to go back over the car where the other person missed everything. AS long as she is there I will be coming back for my handwash and detail
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July 2023 by Jeff Latson
I purchased a monthly wash 6 months ago and after 2 months i stopped by to cancel the service due to not being in midlothian much. I continued to be charged to this day even though I have stopped by personally to ask for the charges to stop and get refunds. To this day I have not been refunded and I am still being charged monthly so I am contacting my bank to seek options as far as blocking payment. DO NOT USE THIS BUSINESS!!!
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July 2023 by Cynthia Courson
Outstanding! The detailing exceeded my expectations. My car never looked so clean and shiny except when I drove it off the lot years ago. All personnel were friendly and courteous.Spectacular job all around. Thank you for the great experience. I will definitely be back.
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June 2023 by Niel Minor
Thoroughly washed my car. Deducted a star for wait to use vacuum due to half not working. I was impressed that they cleaned my wheels and tires thoroughly while i was vacuuming.
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June 2023 by Stacey Dillard
Reasonably priced, nice waiting area, and they did a great job removing stains and cleaning my car. Inside and out. Will be returning regularly.Services: Steam cleaning
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May 2023 by Davon Mae
Worse place ever.. spent $42 and inside at the back of my SUV they didn't vacuum, did not wipe inside of my car as I complained about it he said oh it won't come off and we can't get dog hair, are u kidding me!!! Horrible place to go I recommend Master Carwash in Midlothian by Pistol and Pearls. He had to hear me complain but offered to clean my interior the right way with a little fee and I understand that...be careful people be aware!!!Services: Polishing
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March 2023 by Brian Blackwell
This car wash used to do a great job until the past few months. The equipment in their wash tunnel frequently does not work. Some of the brushes and chemical sprayers have not worked in weeks or months. I had a membership there for over two years that included unlimited washes, which was great. Today, I went through the tunnel and got only a little water and soap sprayed on my car. My membership includes all of the waxes and finish protection products. I cancelled my membership today. The owner either doesn't have the money to repair his broken equipment or simply does not care.Services: Auto detailing
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March 2023 by Michelle N.
I was a loyal customer of this business for over ten years until yesterday. I had some service concerns and called to address them today with the owner Shehab, and he seemed to think he was doing me a favor. Seriously? After taking my money monthly for years, what a shame. Very unprofessional! Once the new car wash is up and running, besides the newer one in the area, I would be surprised if this pitiful business lasts much longer. The only reason they survived this long is because of limited options here.
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January 2023 by Michael McDonald
They did a great job on my car. Can't tell we transport three grandkids on a regular basis.