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July 2023 by Patsy McKenzie
I have always been a fan of Schlotsky’s but this place is absolutely disgusting. We paid $18.00 for 2 sandwiches that were not edible. The entire sandwiches were dripping with grease/oil which made the bread soggy. Don’t understand what they are doing but it isn’t good. Will NEVER go back here!!! Do yourself a favor and go somewhere else
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June 2023 by Eduardo Gonzalez
I ordered the original deluxe and couldn't eat it. It was dripping oil/fat. It didn't look good; it didn't taste good.Service was slow and not attentive.
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June 2023 by Hannah Rabalais
We were the only ones in the store and no one was in the drive thru. We waited a while before anyone came to the front and then half an hour before I asked where our food was at. As soon as I brought it up it took less than 5 minutes for them to bring out our food. They offered us a cookie as consolation but refused a refund. They were skimpy on the lettuce so much so that I had to look around for it on my sandwich. We payed $30 for two meals and not fast service. When the cashier was apologizing I asked her why she didn't check on us after seeing we had been there for a while and she said this is fast food not waitressing.
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June 2023 by Rusty Minter
They are extremely slow, especially in the drive thru. Many times they don't have Cinnabons available.
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June 2023 by Chris S.
I have been a long time fan of Schlotsky's but today was horrible. It was warm and humid inside which made dining in a sweaty experience. It took 25 minutes to get our food and they were not overly busy. They got our order wrong and kept correcting other orders. It has been a while since I have eaten here and maybe that is why...
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June 2023 by BEVO R
This is a brand spanking new place, and folks, it's WONDERFUL! The original sandwich ? ? is just the best ? and the old-fashioned bottle ? of coke was the best. The staff and service were very quick, and the food was hot ? and fresh and the toasted ? sandwich was great ?. I'm so glad ? we stopped ✋️ in for a quick bite to eat and I encourage you to do the same.. SAFE TRAVELS TO ALL!!
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June 2023 by caleb staggs
As an ex-employee, I can confidently say that the owner does not care. About anything. He let us use bread that’s been left out at room temp from the previous week. Moldy or not. He consistently tries to use less and less food on orders to save more money. Worst of all, we don’t clean. We don’t sweep. There ARE roaches everywhere, and we don’t even clean the lines (where all the food is stored). There IS moldy cheese, moldy meats, moldy everything. They haven’t passed a health inspection in years. Please, for your own well-being, do not eat here.
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June 2023 by Mike Allen
Just spent $ 31.00 for my wife and I and the sandwiches had little to nothing on them. If we put both of the meats together it would have been like it used to be. Now they are no better tan subway all bread and nothing else. Never again lost this customer.
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June 2023 by James G
I've been here two times ever. Once last year was horrible. Now I heard there was a staff change, so I gave them another shot. Let me just say for a $10, what I got wasn't barely edible. I asked for a dip melt with no onions. What I got was a rock hard sandwich with little meat, covered in onions and no dipping sauce...which remember I ordered a DIP sandwich. The kicker was when I picked it up there wasn't a single customer there inside or out, and they still didn't bother to actually read what I had ordered. Please just close down so we can get a good restaurant where you are! Management should be ashamed.
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May 2023 by Uzi
Don’t bother coming here I waited 45 minutes and still didn’t get my food. The bread was just sitting on the oven. Make the extra time driving to the next town you’ll definitely get your food faster than here. Also this is the 3rd time coming here and all 3 times I’ve had issues from lack of ingredients to taking their sweet time getting my food.
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May 2023 by Jake
All 3 times I have made the grave mistake of coming here I said would be the last. This time I am for sure sticking with that. Each time they are painfully painfully slow. Even when there’s nobody else in the drive through or in the dining room. They make a mistake on your sandwich so the already long wait gets longer. The positive is the inside is fairly clean. Stay away from this place if you can! This place needs strong management, the manager clearly isn’t doing anything right.
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May 2023 by Alexander Riley
Ordered a medium Fiesta sandwich which only had 2-3 slices of turkey bundled up in the middle to give the appearance of a meaty sandwich (imagine gas station sandwich). In addition, messed up the order. Long wait for a $12 subpar bread, tomato, onion, and cheese concoction with a sprinkle of turkey.
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May 2023 by Paul Sherrill
I was glad to have additional options in the area when this location opened, but schlotzkys in general have just gone down hill since they picked up the "Austin eatery" moniker .This location is one of the worst offenders.Slow service.Unclean lobbyDefective lobby doors/bathroom doorsNo one manning the front desk, I had to call the location to get someone to the counterThe employees are nice and apologetic about the "wait", but this place needs a lot of work.
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April 2023 by Stephanie Dorrough
First time to schlotzsky’s ever, and I had a great experience. It was a busy day, so I ordered online. I have dietary restrictions, and they made it to my specifications. I wish I had had the time to sit down, bc the restaurant was clean, and the manager/workers were friendly. My food was ready when I got there, and it was delicious! ❤️
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March 2023 by Kim Allen
I just want to say that the customer service is great at this location. Andrew was very polite and very quick to make a mishap right for me. Thank you Andrew. My sandwich was delicious.Parking: Plenty of spaces.