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December 2023 by Stephanie McCandless
Made a reservation for a 12:30pm pickup. Got to the office early only to find a sign that read ‘At lunch. Be back in an hour’ with no idea of a return time. Called the number and an older gentleman told me to wait because the office person had been gone for a while and should be back ’any minute’. Waited 45 minutes and then called customer service and changed my pickup location. Such a waste of time and Rea poor customer service!
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August 2023 by kimberly wood
Great location, clean trailer, and really nice office employee! We will definitely try to use this location for our future U-Haul needs!
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October 2022 by mie coe
Michelle is awesome. She worked with us last minute, and even stayed a "little" late to accommodate us
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March 2019 by KEVIN GEREN
Positive experience. I rented a tow dolly. Google maps sent me to the wrong location. When I arrived at the correct location, it was after closing time. They helped me hook up but my trailer lights didn't work. After fixing the lights the next day, I was able to get the dolly and continue on.
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May 2017 by Brad Rucker
Unbelievable experience. Reserved weeks ago online. Arranged for 7 am pickup. Got a phone call that they'll have it ready to go at noon. Called them back and pointed out that the online reservation was for 7. Oh. OK. Then another call about dropping it back off at the same place. No, I call back and remind him that it's a one way rental. Oh. Ok. I show up to pick up the truck. I was told that it'd be ready with the key under the mat. No. A guy there who hadn't loaded the pads I paid for. No key in the truck. He obviously hadn't done this before. I have to stand around while they retake my drivers license and credit card and my DOB. Are you kidding me????? Never rent here unless you want to supervise their process and hang around for an hour with people who have no idea how to run a business. Simply the worst uhaul location on the planet. And that's saying something. Oh - and the regional uhaul is a complete waste as well. Run away from this place.
