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November 2022 by Pamela F.
The pharmacy and the rest of the store are professional and helpful. I've never had any problems.
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July 2022 by Jean K.
Customer service,is less than zero in the pharmacy. They have a good stock of stuff in store but don't expect help or even curtesy from pharmacy staff. Don't bother to call......wait time on phone liable to be over 20 minutes.
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January 2022 by Jonnie Y.
The customer service at this pharmacy is beyond bad. Drove 30 minutes to pick up a prescription that was sent in during the night. Online hours say 9am, however the lady at the drive thru window stated they just opened (at 10:30 am) the prescription wasn't ready and we were told it would be another hour before it was ready. There was no one else in line at the drive thru and 3 cars in the parking lot. But it is going to take an hour to put together an antibiotic? Bad customer service, work ethic, and over all thoughtlessness.
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September 2021 by Chris W.
Because of previous negative/ horrible experiences I've had with other CVS pharmacies over the years, I chose a different pharmacy altogether when we moved to Mineola. My husband decided to have his prescriptions filled at CVS. The problems have included not having meds ready for pick-up even after he had received a text that they were ready, slow and apathetic service and declining to contact the physician for refills, stating, " You need to do that yourself.". Customer service is truly non-existent with CVS pharmacies, across the board. My husband finally agrees and will be switching his prescriptions to a local pharmacy this afternoon.
