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March 2024 by Nora G
Mail carrier broke off my mail box handle multiple times until it was no longer fixable. ? Each time they broke it off they would leave me a note to fix it. Well I used a bolt to fix it the last time and they broke it off again to the point a chunk was missing. Completely unfixable so again they leave me a note and this time in Spanish. ? wow the audacity as if I did not understand the English notes or something! ? now they are keeping my baby’s stuff held at the post office stating that customer requested they hold it (when and where?!I never signed or requested that) after I called and complained and explained the situation to the person who answered the call. Great job Mineola USPS. No regard for peoples property, unprofessional and on top of it quite prejudice dare I say leaving a Spanish note simply because you read a Spanish origin last name. ?? making assumptions I guess is the way to approach people isn’t it?
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February 2024 by Wes Wade
I've lived all over the United States Mineola office has the very worst delivery of packages I've ever experienced in my life I've gone down to adress the issue several times but they don't Deliver packages they slips to mailbox for you to pickup
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December 2023 by Maximus Aleman
"kim" who answered the phone regarding my concern with mail being delivered was rude disrespectful and hung up not once but twice. If you cant deal with people go wash dishes or get laid.
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October 2023 by Elaine Mendoza
I recently did a change of address, during the same time that the govn't decided to change the laws on change of addresses. This was very frustrating. The Mineola staff was very helpful, and kind in walking me though all the new steps.
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August 2023 by Brandon Woodall
Worst post office We’ve ever dealt with. Constantly having our mail delivered at wrong addresses or not getting mail at all. Post master just sits in his office and has no interaction with anyone. Pathetic we have to deal with this but it’s usual government inconvenience so what can you do. The customer service people at the counter act like it’s totally normal to regularly lose your mail or not get it at all. Yet this has only happened to use under this post office.
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May 2023 by Matt Horton
Absolutely incompetent staff that can’t seem to be able to distinguish between address or names your packages end up somewhere else you get other people’s packages just another poorly run government entity
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May 2023 by Josh Randall
Fast efficient. Never a problem and I mail there often with my eBay sales.
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March 2023 by Rena Redd
Friendly staff. Love the customer service.
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March 2023 by Nora Perez
I’m new in the area and needed a P.O. Box and the ladies that were there were very helpful.
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April 2022 by DV Omni
It's almost impossible to say anything positive about the Mineola Post Office. There's one very angry employee that just hates the job she luckily has and you'll know her is she "helps" you. Delivery instructions are not followed. They have stamps you can buy and I'll leave it at that. This office needs some comedy or exercise equipment for stress relief. I don't like dealing with or seeing people that are unethical, it's sad.
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August 2021 by Ella Dixon
Absolute best Customer Service. I got a call today about the wrong adress mistake. They were gonna hold my package, but i couldn’t make it to the post office in time. instead one of the costumer service helpers. we’re willing to drop it off in the right Post Office town. I’m not sure about their name, but whoever help me thank you so much.
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April 2021 by Bidibombom
Mail carrier constantly sends me wrong delivery. This has been reported before and yet this is still happening.
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March 2021 by Chelsea Holloway
My mom had placed an order a big package came, we got it delivered. We live off highway 80 and the mail lady doesn’t even bring it up to the house, instead she leaves it under our mailbox on the ground where it easily could have got stolen, rained on, etc. I’ve seen them come up to our neighbors house. Just lazy!
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May 2020 by Elizabeth
Mail carrier constantly delivers to wrong box in subdivision, letters and bills misplaced and received by recipients weeks later, items placed in wrong parcel locker...just terrible. Get it together.
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January 2020 by Tammy Cutler
For the past 4 months my neighbors and myself have been having trouble with the mail deliverer's. They can't seem to find the right mailbox for the right mail. I and my neighbors have had to do the mail for them. Has the postal employess become so lax in their duties or maybe they just don't care.
