The Verizon store in Mineola, Texas, receives high praise for its excellent customer service. Customers highlight staff members like Courtlynn and Tim, who are described as helpful, knowledgeable, and kind. Courtlynn assisted with selecting a new phone and plan, transferred data, and ensured a smooth experience. Tim stood out for his efficiency and advocacy, resolving issues quickly and going beyond expectations. Another customer appreciated the patience and support from staff, especially in helping with new phones and syncing hearing aids. The store also impressed with unexpected perks, such as providing a new phone at no charge. Overall, customers feel confident in the store's friendly environment, attentive service, and willingness to go the extra mile, making it a trusted choice for Verizon services.
My experience with this Verizon was great. Barb was helpful as always and kind. Which was nice because I was having a really hard day. And Jennifer helped me so much either picking out and new phone. I give them both a 5 In a 1-5 rating. Great job girls thanks so much for helping me out.
July 2025
These 5 stars are for Courtlynn's customer service. She helped me select a new phone and plan and then transferred all of my data from the old phone to the new phone. We've always had a great experience with this Verizon store located in Mineola, Texas.
July 2025
Barbara was very helpful and knowledgeable. She was very patient with my husband who hates technology. She helped us get used to our new phones and was able to get my husband’s hearing aids synced with his new phone as well.
