The Verizon store in Mineola, Texas, receives high praise for its excellent customer service. Customers highlight staff members like Courtlynn and Tim, who are described as helpful, knowledgeable, and kind. Courtlynn assisted with selecting a new phone and plan, transferred data, and ensured a smooth experience. Tim stood out for his efficiency and advocacy, resolving issues quickly and going beyond expectations. Another customer appreciated the patience and support from staff, especially in helping with new phones and syncing hearing aids. The store also impressed with unexpected perks, such as providing a new phone at no charge. Overall, customers feel confident in the store's friendly environment, attentive service, and willingness to go the extra mile, making it a trusted choice for Verizon services.
Couldn’t have asked for better folks to deal with. Very helpful, showed us all we needed. Even the after care was fantastic ! Will always use this great place !
July 2026
Barb went above and beyond to help us. Whenever we need something she is always there to help us no matter if we are home or working on the road.
July 2026
Barbara was very knowledgeable and polite. It was a pleasant experience.
