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August 2023 by Micheal Simmons
Rude and very unprofessional! Wouldn’t recommend
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March 2023 by Caci Danette
They have awful customer service skill.andWould definitely not recommend to anybody..Their customer service is awful they are biased for any situation that they think they may or may not know you were not know you for previously.The storage hours are awful they never let you in on bad weather days cold-weather days any day that they don’t really wanna get up and open the gate for you pretty much
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August 2022 by Tanya Valentine
This place started out ok and then all of a sudden they take up my storage fee after being with them for 2 yr I find it selfish of them to take my unit up in amount. But I guess every one elsa is not paying them so since I've been there foe 2 yrs using them they needed to make some money some how. And no I will not refer them to any one that I know an thats just how I feel about this
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September 2021 by Deanna Fernandez
The RUDEST and most UNPROFESSIONAL person I have ever encountered in my entire life!!!! I would not use this place if it was free!!!!
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March 2021 by John Barnes
Just went to the Auction last Tuesday. The site manager seemed as professional as you might be lucky to find anywhere. I gave aMy unit at the 281 South location.
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November 2020 by Manuel Mendoza
The BESTACCESS CODE NEEDED TO ENTERCAMERAS AND AN ON-SITE MANAGER AS WELLBEST PRICE IN TOWN
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November 2020 by Jeff Vincent
Cindy does an excellent job of managing this facility. She is always very friendly and helpful which makes it easier to swallow the extreme cost of all storage companies.
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November 2020 by Josh Green
I've used this one for years,never had any problems.
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August 2019 by Deborah Kearney
The manager Cindy is wonderful. Friendly and helpful.
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May 2019 by H. Ann S.
Friendly staff
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October 2018 by Denise Mendoza
We have used this facility out west of town for nearly 2 yrs and she has been so helpful with our changing needs while moving and needing different sizes during our transitions. Totally recommend!
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September 2018 by Melody Porter
They are friendly but..don't be late one day or you pay outrageous late fees
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February 2018 by Jennifer Taylor
If I could remove the one star rating to zero, I would. Now the first time that I used this storage unit cindy was great. Nice sweet and helpful. The 2nd time however once I rented again, the intial meeting was the same. She was great and nice. However after someone else who I wI'll not name had put me as a reference (which was fine except they put as a 2nd contact unknown to me) cindy called and asked me several questions to how I knew this person which wasn't any of her business anyways. Once o told her I wasn't able to contact that person, she became rude to me and was rude every time I spoke to her after that. At the time I had rented, she explained to me that no food was to go in the unit (of course I'm not going to put food in storage) as she had one lady complain about bugs and found she had a lot of food there. I was assuming that because she's running a business that issue would be resolved, or she would at least isolate any other people from that particular unit. I guess that didn't happen as to know, I'm having issues. I mentioned this to cindy and she said she's never had any issues with bugs at all. At the time that my lease went full price, I had forgot that this was 1/2 price for 3 months... my fault. But I mentioned this to her fill in on a friday. She said she thought we could work something out with cindy since I only had 3 items left in the storage, not to make a payment until I talk to cindy whow wouldn't be back utility monday. I asked if that would throw me into a late fee, she said don't worry about it, just talk to cindy. Ok so I talk to cindy the following Tuesday who became super rude, told me I was lying, tacked on the late fee, told me that of I pd a certain amount I could get my 3 things out in 24 hours, or pay 117.00. Seeing that I don't have a truck 24 hours was not an option. I was super amazed and really disappointed in this whole situation. Never again will I ever refer or use this storage ever again. This was the worst customer service I have received maybe ever. Very rude and insincere. I am just still shocked at her unprofessional behavior. And the thing is, I never did anything to get this behavior from her except let her know that I was not responsible for another person's belongings, and that i was doing what her employee told me to do.
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September 2017 by Suzy Pewitt
Great customer service, was very informative and im loving the moving truck promo part of new service.
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November 2016 by Joseph Botts
Been renting here for a long time and there great the worked with us and expanded so they now have more units
