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November 2023 by Matthew
I would like to apologize to metro metal for a bad review I gave about them. I am truly sorry for anything that may have cast a shadow in anyway.not only were they fair they were very friendly I give them two thumbs up.i apologize to them all.thank you metro metal and employees.
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March 2023 by W B
I just had the best experience at Metro by T-Mobile ever. I was helped by a beautiful woman named Gina. She was very knowledgeable and met all my needs with little to no effort it seemed . I'll definitely be back
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October 2021 by Mary Hill
I have been with this company for many years.The new spanish manger.Is very hateful.She was very rude to my Son yesterday.Never had a problem before she came.Other people have comlainted about hee.?
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October 2021 by Sharieli Jimenez
I've always had a good experience here in the years I've been with them to be honest. The workers there have always been friendly and helpful. I get pretty good deals with the family deals and upgrades. The signal works pretty well in town and out in weatherford. The 5g has been pretty good too with my phone at least.
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August 2021 by anita ramirez
Love Metro by T- Mobil. I recommend my family friends to yal. ???
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August 2021 by Kayla Curry
Gina is amazing! My service could be better but the reps at that store get it right , everytime ! Thank you!
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August 2021 by Sarah Parrett
Took my money for nothing.
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April 2021 by Jason Middleton
Both of the ladies at the mineral wells tx store are very helpful and have great customer service
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March 2021 by Tammara Bryant
Gina was very kind and helpful with my upgrade i appreciate her service
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March 2021 by Chic Ana
I've always had a good experience here in the years I've been with them to be honest. The workers there have always been friendly and helpful. I get pretty good deals with the family deals and upgrades. The signal works pretty well in town and out in weatherford. The 5g has been pretty good too with my phone at least.
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December 2020 by Shelby Tranter
Horrible customer service, very rude and never gets it right! Twice I’ve had to be charged extra for them not signing me up under the unlimited plan even though I made it clear that’s what I wanted.
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August 2020 by Jason T Middleton
Both of the ladies at the mineral wells tx store are very helpful and have great customer service
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March 2020 by Booneboy Mechanic
Good customer reps at store. But horrible signal on metro no service anywhere outside of town, we went back to cricket i get service everywhere now
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December 2019 by RM S
I have no issue with the service & LOVE the customer service people. I am giving the one star to the red haired advocate that botched everything up.
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August 2019 by Johnna Williams
Terrible customer service, hateful employees hungry for money. Just to swap my sim from my old phone to a new one they charged me $40 plus an activation fee. However Weatherford charged me $15. Mineral wells became hateful once I asked for my account number to switch. Pick somewhere else to have phone service .
